GeeksForLess Inc.

Customer, Technical Support Representative

  • 25 000 – 35 000 грн
  • GeeksForLess Inc.

    IT; 250–1000 співробітників
  • Дистанційна робота
  • Повна зайнятість. Також готові взяти студента.
  • Англійська — просунутий, українська — вільно
  • Комунікабельність
  • Відповідальність
  • Англійська
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Опис вакансії

Looking for a Customer/Technical Support Representative to work on a Canadian healthcare project.

Full-time, remote, long-term (equipment is provided)

Mon-Fr 15:30 — 00:00

Requirements:

  • Strong verbal and written English skills.
  • Business communication and soft skills.
  • Ability to work efficiently both independently and with a team.
  • Ability to handle multiple tasks simultaneously and effectively manage priorities.
  • Critical and consecutive thinking.
  • Strong learning abilities.
  • Corporate ethics.

Responsibilities:

  • Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
  • Create and process support tickets.

You will need to pass a technical test as part of the selection process.


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