Customer Operations Manager (USA Market)

A great opportunity to start a career in logistics — we welcome candidates without prior experience!

Improve your spoken English and develop skills in finding creative and fast solutions in various situations.

An international company providing transport and logistics services in the USA is inviting applications for the role of Customer Operations Manager — USA Market.

Responsibilities:

• Monitor and control the cargo transportation process.

• Communicate with English-speaking brokers and drivers via phone.

• Handle calls and resolve delivery-related issues with creativity and patience.

• Manage emails and respond promptly to requests.

• Perform tasks in the CRM system.

• Prepare and review shipping documentation.

Requirements:

• English proficiency at Upper-Intermediate level or higher.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Analytical thinking and flexibility in decision-making.

• Excellent time management skills.

• Responsibility for own results and a desire for continuous improvement.

• High motivation for personal and professional growth.

Available shifts:

• Morning shift: 9:00 AM — 7:00 PM (5/2)

• Day shift: 15:00 AM — 01:00 AM (4/4)

• Day shift: 15:00 AM — 01:00 AM (5/2)

We offer:

• Fully equipped, comfortable office.

• Paid training and onboarding.

• Friendly corporate events and a supportive team environment.

About Atlas Recruiting: Atlas Recruiting is a recruiting company that is redefining traditional hiring approaches. We connect talented professionals with leading international companies in the logistics sector.

Take a step towards new opportunities!