Amazon, B&Q Mirakl account Manager

About us

We are a UK-based e-commerce business managing multiple private-label brands across Amazon and other major marketplaces. We are growing fast and expanding our presence on B&Q — one of the UK’s largest retail marketplaces.

We already have a strong Amazon operation. Now we need someone who knows exactly how Amazon works — and can take that knowledge and apply it to owning our B&Q marketplace account from the ground up.

What you will be doing

This role is 100% focused on B&Q. Your Amazon knowledge is the foundation — B&Q is the job.

Think of B&Q as a simpler version of Amazon. The logic is the same — listings, account health, order management, and paid advertising — but the platform is leaner and less complex. If you have owned an Amazon account and run PPC campaigns there, you will pick up B&Q quickly. That is exactly the profile we are hiring for.

B&Q runs on the Mirakl platform. You will be trained on its specifics, but your Amazon instincts are what will make you effective from day one.

Listings and account health

• Taking full ownership of our B&Q marketplace account
• Applying Amazon-grade listing standards to B&Q — titles, attributes, categorisation, images, content quality, and keyword logic translated into Mirakl’s framework
• Catching and resolving platform issues fast — listing rejections, content errors, order anomalies, platform notifications — the same discipline you would bring to a suppressed ASIN or account health warning on Amazon
• Building and maintaining clean, complete, high-performing listings across our full product catalogue

Order and performance management

• Managing the full order flow — fulfilment statuses, SLA compliance, cancellation rates, and platform performance scores
• Reporting weekly on B&Q performance: sessions, conversion, revenue, account health, and any flags that need escalation

PPC — paid advertising on B&Q

• Managing paid advertising campaigns on the B&Q platform — the mechanics are simpler than Amazon PPC, but the same strategic thinking applies
• Keyword targeting, bid management, and performance monitoring to drive visibility and sales
• Tracking advertising spend against revenue and optimising toward a clear TACoS or cost-of-sale target
• This is a core part of the role, not an optional extra

What we expect from you

• You treat the B&Q account like it is your own business — you do not wait to be told what to check
• You bring Amazon discipline to a new platform: structured, data-driven, proactive
• You understand PPC at a strategic level — you know why a campaign is or is not working, not just how to change a bid
• If you are serious about this role, start your cover letter with the words — diversification is a way to go.
• You communicate clearly in writing and flag problems early, not after they cost money
• You work full-time, 40 hours per week, and you log your time in Clockify

Requirements

• Solid hands-on Amazon Seller Central experience — real account ownership, not agency dashboard watching
• Proven PPC experience on Amazon — Sponsored Products at minimum, Sponsored Brands a plus — with real TACoS or ACoS results you can speak to
• Comfort with learning new marketplace back-ends — Mirakl experience is a plus but not required if your Amazon foundations are strong
• Tools you must know: Amazon Seller Central, Asana, Google Sheets — state clearly in your application which of these you have used and at what level
• Familiarity with Helium 10 or a comparable keyword and analytics tool
• Full-time availability, 40 hours per week
• Solid written English — clear professional communication is required

What success looks like in this role

• B&Q account health is green and stays green
• Listings are complete, accurate, and optimised — no content errors, no rejected listings sitting unresolved
• SLAs are met consistently — zero avoidable late or cancelled orders
• Advertising spend is tracked, optimised, and moving toward TACoS targets month over month
• Weekly B&Q performance report lands every Monday without being chased
• Problems reach the Catalog Manager before they become expensive