Bilingual Front Desk Coordinator (Spanish, Patient Care Line, Medical Office, USA)

¡Hola! Estamos buscando un/a Front Desk Coordinator bilingüe para unirse a nuestro equipo 💙

📌 Please read before applying Ukrainian citizenship is required. If you do not meet this criterion, please do not apply.

Ми шукаємо уважну, відповідальну та комунікабельну людину, яка хоче працювати з пацієнтами, розвиватися у сфері healthcare та отримати реальний досвід роботи в американському медичному офісі.

Ця позиція чудово підійде як кандидатам з досвідом, так і студентам або початківцям, які хочуть освоїти нову професію та побудувати кар'єру в медичній сфері. Робота у другій половині дня дозволяє зручно поєднувати її з навчанням.

🕓 Schedule & Work Format

Monday to Friday, 4:00 PM — 12:00 AM (Kyiv time)

Remote

U.S.-based medical office 🇺🇸

📋 What You’ll Do

• Answer incoming patient calls with professionalism and empathy 🤝
• Support patients with clear, friendly communication • Schedule appointments and manage calendars 📅
• Guide patients through processes and assist with their requests • Work with medical records, databases, and internal systems
• Ensure prescribed medications are sent to the pharmacy on time
• Handle medication authorizations and follow-ups
• Communicate with providers regarding patient updates and requests
• Act as a bridge between patients and providers to keep everything running smoothly

🎯 What We’re Looking For

• Background in medical administration, healthcare, or customer service is a plus

👉 No experience? That’s okay — we provide full training

• Strong communication skills and attention to detail
• Confident PC user, ready to learn new systems quickly
• Ability to multitask in a fast-paced environment
• High motivation and willingness to grow
• English and Spanish level B2+/C1 🗣️

⭐ Why Join Us?

You’ll be part of a supportive, international team where your work truly matters. You’ll gain hands-on experience in a U.S. healthcare environment, improve your professional English and Spanish, and build valuable skills in medical administration.

📩 If you’re looking to start or grow your career in healthcare, work with a U.S. medical office, and make a real impact on patients' lives — we’d love to hear from you.

Send us your CV — we’re excited to meet you! 🌍💙

¡Esperamos tu CV!