Customer service representative у Львів

Job description

We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our office is growing, and we’re looking for a Customer Service Representative to join our dynamic team.

We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team.

🔧What You’ll Be Doing:

• Communicating with customers daily via phone and email
• Coordinating logistics and handling dispatch processes
• Answering inbound calls from clients and vendors (a top priority)
• Working with databases and internal systems
• Providing friendly, helpful support to all customers
• Performing other duties as assigned by the team or business needs

✅What We’re Looking For:

• Proficiency with computers (Microsoft Office is a plus)
• Strong communication, self-organization, and problem-solving skills
• Ability to work effectively in a fast-paced, high-pressure environment
• English level: Upper-Intermediate or higher (spoken and written)
• A team player with a quick learning mindset

💼What We Offer:

• Shift schedule: Mon-Fri OR Thu — Sun OR Fri — Mon OR Sat — Tue 00:00−07:00 UKR time
• Work mode — on-site
• A supportive, young team in a modern office with great transport access
• Taxi covered for early/late shifts
• Competitive salary (based on experience and performance)
• Paid vacation and sick leave

🌟 If you’re ready to kickstart or grow your career in international logistics, love working in English, and want to be part of a fun, fast-paced team — we’d love to meet you!