Head of Operations у Київ

Head of Operations(Lviv/Kyiv)

The «Arbeiter-Samariter-Bund Deutschland (ASB)» is a non-governmental and non-religious German aid and welfare organization working in areas such as rescue services, civil protection and social services. Since its foundation in 1888, the ASB has acted as a politically and denominationally independent association, ensuring a high level of continuity and reliability.

ASB has been implementing humanitarian interventions in Ukraine since the beginning of the conflict in 2014. Following the full-scale invasion of Ukraine by Russia in February 2022, ASB has increased its humanitarian operations to respond to the multiple needs of the war-affected population of Ukraine. Our team is committed to providing multi-sectoral humanitarian aid in the areas of basic needs, food security, hygiene, winterization, health and psychosocial support. This includes in-kind assistance as well as cash components and social services provided in cooperation with local partners. For more details you can visit https://www.asb.org.ua/

ASB in Ukraine is currently seeking applications from qualified and dedicated professionals for the position of head of Operations.

Head of Operations

The Head of Operations provides overall management and strategic leadership of Finance, Human Resources (HR), Logistics and Procurement across ASB Ukraine, ensuring efficient, accountable and compliant operational systems that support program delivery.

In line with the organizational structure, the HoO directly leads and manages the HR function and supervises Finance and Logistics/Procurement through their respective functional managers or responsible staff.

As a member of the Senior Management Team (SMT), the HoO advises the Country Director (CD) and SMT on operational strategy, organizational planning, risk management and compliance, ensuring adherence to ASB policies, donor requirements and applicable Ukrainian legislation.

Duration: 12 months (including 3-month probation period) with the possibility of extension based on funding availability and performance)

Start: January 2027

Location: Lviv / Kyiv

Vacancy: National position

Key Responsibilities:

Operations Leadership

• Lead and coordinate Finance, HR, Logistics and Procurement, ensuring effective performance, clear responsibilities and accountability.
• Lead and oversee the implementation and day-to-day management of the Mission’s HR function, assuming direct responsibility for HR matters.
• Provide direct management, supervision and strategic guidance to the Finance Manager and Logistics/Procurement Manager or designated responsible staff, ensuring effective coordination, oversight and delivery of their respective functions.
• Ensure effective coordination between support and program teams.
• Advise the CD and SMT on operational matters, planning and organizational development.

Financial Management

• Oversee budgeting, financial reporting, expenditure monitoring, cash-flow management and financial planning.
• Ensure effective financial controls and compliance with ASB and donor requirements.
• Guide Finance staff and monitor financial management systems.
• Coordinate financial audits and follow up on audit recommendations.

Human Resources Management

• Directly manage and oversee all HR processes, including workforce planning, recruitment, onboarding, contracts, payroll coordination, performance management and staff development.
• Ensure compliance with Ukrainian labour legislation, ASB HR policies and donor requirements.
• Advise the CD, SMT and line managers on HR matters, employment issues and organizational changes.
• Oversee personnel records, leave administration, HR reporting and confidentiality of employee information.
• Promote staff wellbeing, safeguarding, equal opportunities and a positive working environment.
• Maintain effective HR systems and controls.

Logistics and Procurement Management

• Oversee procurement, supply chain, assets, fleet, warehouse/stock and premises management.
• Ensure implementation of procurement and logistics policies, procedures and documentation requirements.
• Guide Logistics/Procurement staff and monitor operational efficiency, costs and supply-chain risks.

Compliance, Risk Management and Internal Controls

• Provide cross-functional oversight of compliance with ASB policies, donor requirements and national legislation.
• Ensure functional managers and responsible staff maintain accountability for controls and compliance within their areas.
• Oversee the development and review of SOPs, internal controls, approval processes and risk management measures.
• Identify significant risks and control weaknesses and ensure corrective and preventive actions are implemented.
• Promote transparency, accountability and anti-fraud and anti-corruption measures.
• Escalate significant compliance concerns, suspected irregularities and operational risks to the CD and/or HQ.

Reporting Line and Management Relationships

• Reports directly to the Country Director and is a member of the SMT.
• Directly manages the HR function and all related HR processes.
• Supervises Finance and Logistics/Procurement through their respective functional managers or responsible staff.
• Coordinates closely with relevant HQ departments and technical focal points.

Please refer to the Terms of Reference (ToR) for a detailed description of the position responsibilities via link — TOR_HoO.docx

Qualifications and Experience

Education

• University degree in Business Administration, Finance, HR Management, Economics or a relevant field.
• Additional professional qualifications in Finance, HR, Procurement, Risk Management or Compliance are an advantage.

Professional Experience

• Minimum 5 years of relevant management experience, preferably within an international NGO or humanitarian organization.
• Demonstrated experience managing multidisciplinary support functions, particularly HR, Finance, Logistics and Procurement.
• Strong practical experience in HR management and Ukrainian labour law compliance.
• Good knowledge of financial management, internal controls, procurement, donor compliance and operational risk management.
• Experience with audits, organizational policies and complex operating environments is an advantage.

Personal characteristic:

• Strong leadership, team management and decision-making skills.
• Good understanding of HR, labour legislation, financial controls and compliance frameworks.
• Strong analytical, organizational and problem-solving abilities.
• Ability to manage competing priorities and coordinate multiple functions.
• Excellent communication, negotiation and interpersonal skills.
• High integrity, accountability, transparency and professional ethics.
• Fluency in English.

Qualified applicants should submit:

• A Letter of Motivation (max. 1 page) specifically addressing the above job description and requirements as well as mentioning gross salary expectations
• A CV (max. 2 pages) in English

Applications must be sent as a single document by e-mail to: [відгукнутися]

Subject line: «Head of Operations»

Only applications submitted electronically in English will be considered. Only short-listed candidates will be invited for an interview.

Closing date: 25.11.2026. Applications are reviewed on a rolling basis, and a suitable candidate may be hired before the deadline.

Website ASB Germany: http://www.asb.de/en

Website ASB Country Office Ukraine: https://www.asb.org.ua/