Temka

ARTEM KRAVCHUK
Date of birth: year 1997, July 25,

Restaurant Manager

MY EXPERIENCE
2015-2017 McDonalds Ukraine Staff
2017-2018 McDonalds Ukraine Instructor
2018-2021 McDonalds Ukraine Line Manager
May 2021 – December 2021 McDonalds Ukraine Customer Experience Manager
2021 - today McDonalds Ukraine Restaurant Manager

KEY RESPONSIBILITIES
 Operational Management (managing all operations in the restaurant)

 Customer Experience (analysis all aspects, including client feedback and implementation best practices for
improving CX)
 Analyzing quarter employee survey results and developing insights
 Interviewing newcomers and professional candidates for promotion
 Resource Forecast based on Sales
 Monthly Manager’s Work Schedule
 Supply Chain Management (HAVI, Service Companies and etc.)
 Cooperation with charitable organisations

LANGUAGES
Ukrainian (native), English (A2) /studying now/, russian

INTERESTS AND KEY KNOWLEDGES
Microsoft Office (Advanced), 1S, Notion
Communication, team work, leadership, hard-working
Hobbies: travelling, reading
MY EDUCATION
Elementary School (2003-2011)
Vrublivskiy Lyceum
Secondary School (2011-2014)
Pedagogical Lyceum (Physics and Math) (Zhytomyr)
High School (2014-2018)

Kyiv National University of food technologies (faculty of engineering mechanics)

ADDITIONAL EDUCATION

2018 McD Qualification courses
2019 McD Qualification courses
2020 McD Qualification courses
2021 McD Qualification Customer Experience Assessment
2021 McD Qualification Management Assessment

2023 McD Food Safety Qualification course

CONTACTS
Tel. [відкрити контакти](див. вище в блоці «контактна інформація»);
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: temka_krav4uk