Особисті дані приховані

SUMMARY
BOHDAN
VOYTSEKHOVSKY Dynamic sales and customer service leader with proven
Y B2B expertise in publisher acquisition, VIP account
management, high-volume client support, and luxury retail
Sales Manager or engagement. Excelled in prospecting premium partners,
closing revenue-share deals through multi channel
Account/VIP Executive
outreach and CRM mastery, while providing high-touch VIP
service managing loyalty programs, upselling premium
DETAILS offerings, and coordinating cross-functional efforts to
enhance exclusive client journeys, boost retention, and drive
[відкрити контакти](див. вище в блоці «контактна інформація») revenue in fast-paced adtech and hospitality arenas. Backed
om by Diploma in Economics and Tourism Agency, blending
strategic partnership-building, performance optimization,
[відкрити контакти](див. вище в блоці «контактна інформація»)
and adaptive leadership to consistently exceed targets.
Novovolyns'k, Ukraine,

EXPERIENCE
SKILLS
Nov 2023 — Jan 2026
• Computer Skills
VIP/Account Manager
• Customer Service
Advabet
• Communication & Negotiation
Throughout this experience, I have built and maintained
• Fast Learner & Team Player
strong relationships with high-value clients, ensuring their
• Confident & Articulate satisfaction and fostering long-term loyalty. As the primary
point of contact for VIP clients, I offered personalized service
• Positive Attitude
and rapid issue resolution. I developed and executed
• Strong Work Ethic tailored loyalty and retention strategies that significantly
• Friendly and Professional Demea reduced churn among high-value customers. My expertise
nor includes designing exclusive rewards programs, events, and
offers specifically for VIP segments, as well as identifying
upselling and cross-selling opportunities to maximize client
LANGUAGES
lifetime value and drive sales growth. I provided valuable
feedback to internal teams to optimize products and
• Italian services based on VIP preferences, working closely with
marketing, product, and customer support teams to
• Ukrainian enhance the overall VIP customer experience. My sales
initiatives have led to increased retention and revenue,
• Spanish successfully onboarding several high-value clients, and
implementing CRM strategies to streamline VIP
engagement.
SOCIAL LINKS
Jul 2022 — Oct 2023

Lin [відкрити контакти](див. вище в блоці «контактна інформація») Publisher Acquisition Manager
ked bohdan-voytsekhovskyy-a230
MGID Inc
In: 56242/
Led high-impact B2B sales initiatives by aggressively
prospecting Tier 1 and Tier 2 publishers using multi-channel
outreach like cold calls, personalized emails, LinkedIn
networking, and advanced tools like SimilarWeb, Red
Volcano to identify and engage high value partners,
ultimately closing lucrative revenue share, prepay, and
monetization deals through skillful contract negotiations
and custom proposals that significantly expanded MGID's
native advertising supply network. Collaborated cross
functionally with Success Managers, Legal, and Product
teams to ensure smooth onboarding, seamless ad code
implementation, and ongoing performance optimization,
while managing the full sales cycle in HubSpot. Built robust
pipelines and nurturing key relationships to drive retention
and maximize long-term publisher revenue in the
competitive adtech field.

Oct 2020 — Apr 2022

Chat Support and Sales Agent

Template Monster

Guided basic customer support and sales assistance in the
competitive web template marketplace, handling high-
volume inbound chats to resolve complex pre/post-sale
inquiries about HTML/WordPress and much more themes,
product customization, licensing, and installations, helping
customers through purchases, upselling premium
templates or extensions, processing orders, and
troubleshooting technical issues to drive conversions and
ensure a high satisfaction rate. Collaborated with billing,PM
and other teams to escalate custom requests, monitor order
fulfillment, update CRM records, and contribute to sales
strategies by identifying upsell opportunities, generating
leads, and analyzing customer feedback to optimize service
delivery and boost revenue in a digital environment.

May 2017 — Dec 2019

Shop Attendant

MSC Cruises
Drove dynamic retail sales in luxury onboard boutiques by
engaging diverse international passengers through
persuasive, friendly conversations across all ages and
backgrounds, expertly showcasing high-end jewelry,
watches, perfumes, and duty-free items to upsell premium
products, exceed daily revenue targets, and deliver
exceptional personalized service in a high-traffic cruise
environment. Collaborated seamlessly with shop teams
during port calls for merchandise loading, stock control,
inventory management, and visually stunning window
displays, while handling cashier duties, processing
transactions, resolving guest inquiries, and maintaining
impeccable shop presentation to optimize conversions and
foster repeat visits amid varying sea and port schedules.

Jun 2016 — Dec 2016

Shop Attendant

Costa Cruises

Assisted cruise passengers with purchases and inquiries.
Ensured a welcoming and organized shopping experience
onboard. Adapted quickly to a multicultural client base.

EDUCATION

2010 — 2015

High School Diploma

ITCG Baratta, Voghera (PV) Italy

Earned a diploma in Economics and Tourism Agency,
building core skills in economic principles, business
operations, customer service, sales fundamentals, and
tourism logistics applicable across retail, hospitality, and
commercial environments.

HOBBIES AND INTERESTS

Traveling

Walking

Cooking or Baking