Chinwe

Chinwe Nwogu
DrPH Candidate (Health policy and management)

Address Lisbon, 2410-111
Phone [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail [відкрити контакти](див. вище в блоці «контактна інформація»)

An Economist holding a Master's degree in Healthcare Management with over Five (5) years
experience as a manager . A dedicated DrPH candidate with a sole objective of increasing the
effectiveness and efficiency in healthcare systems to aid in the reduction of health disparity. Currently
prepared for a career of advancing research, leadership, public health practice and administration.
Possess expertise in understanding health systems, formulating and executing quality enhancement
strategies, overseeing, and assessing procedures while ensuring adherence to regulatory standards.
Excels in planning, executing, and evaluating public health initiatives to tackle particular health
concerns, including conducting needs assessments, establishing program objectives, crafting program
structures, tracking implementation, and assessing results and influence.
Additionally to being a healthcare manager, I excel in collecting, processing and interpreting health
data to identify disease and health condition patterns, trends, and risk factors. I specialize in
conducting disease surveillance and outbreak investigations to pinpoint and respond to public health
threats. Furthermore, I engage with communities, stakeholders, and organizations to recognize public
health necessities, create partnerships, and initiate collaborative ventures.
Moreover, I am proficient in carrying out/ executing health promotion and education campaigns to
boost awareness about health matters, advocate for healthy behaviors, and prevent illnesses. I design
and deliver educational materials, workshops, and community programs targeting specific
populations and lead advocacy efforts to influence policy agendas across
all levels. Eager to acquire more knowledge and bring in my research, analytical and problem-solving
skills into practice in the program. Hardworking and driven with superior organizational and analytical
skills combined with unparalleled dedication to research excellence. Innovative Researcher adept at
developing probing questions, designing methods and generating meaningful results. Experienced at
identifying and using new technologies and resources. Works effectively and collaboratively with
teams and individuals.
Excellent knowledge of STATA and SPSS. Good knowledge of Health care management. Skilled at
gathering and analyzing data for research with keen eye for accuracy. Successful at managing
multiple priorities with a positive attitude. Skilled in conceptualization, design and implementation of
results. Reliable with strong leadership. Flexible with solid adaptability for working in dynamic
environment.
I have certificates in International law and security and in International humanitarian law.

Skills
Health care management
Excellent

Documentation and reporting

Data Collection
Excellent
 Problem-solving skills

Advanced computer proficiency
Excellent

Microsoft

Research and analysis
Excellent

Literature reviews

STATA Expertise
Very Good

Research program planning

Public health
Very Good

Work History
2022-11 - Current Phillips-Van Heusen Corporation
TELEPERFORMANCE, Lisbon
Maintained customer satisfaction with forward-thinking strategies focused on
addressing employee needs and resolving concerns.
Responded to over 50 thousand customer requests for products, services,
and company information.
Collaborated with staff members to enhance customer service experience
and exceed team goals through effective client satisfaction rates.
Established positive and effective communication among unit staff and
organization leadership, reducing miscommunications, and missed deadlines
Analyzed customer service trends to discover areas of opportunity and
provide feedback to management.
Held team meetings and training sessions to stay informed about product
updates and changes.
Tracked customer service cases and updated service software with
customer information.
Actively listened to customers, handled concerns quickly and escalated
major issues to supervisor.
Met customer call guidelines for service levels, handle time and productivity.
Increased efficiency and performance by monitoring team member
productivity and providing feedback.
Managed timely and effective replacement of damaged or missing
products.
Exhibited high energy and professionalism when dealing with clients and
staff.
Maintained up-to-date knowledge of product and service changes.
Collaborated with human resources and outside counsel to protect
company from legal claims

2021-09 - 2021-12 Internship Student
 UKRAINIAN INSTITUTE, CENTER FOR P.HEALTH RESEARCH , KYIV
Studied international public health approach.
Made comparative analysis with data from Ukrainian Institute for Public
Health research(UIPHRC) and data gotten from Germany on mental health
disorder.
Collected, collated and conducted initial analysis of health demographics
and organizational service delivery data.
Worked on various data on health topics like Health equity, mental health,
health system structure in UIPHRC.
Developed suggestions for UIPHRC for strategies, Positions and Requirements
necessary for improvement of institution.
Analyzed scientific papers, guidelines and protocols on burden of global
mental health disorder.
Provided overview of designs of such studies main findings, statistical
methods used in study.

2019-08 - 2020-07 YOUTH SERVICE CORP
NATIONAL YOUTH SERVICE CORPS
AWARD FOR BEST CORPER OF THE YEAR IN PLACE OF PRIMARY ASSIGMENT.
Sensitization of Obio Ibion community; Akwa Ibom State, Nigeria on drug
abuse and H.I.V.
Exercised leadership capabilities by heading over 20 voluntary drug abuse
programs in Obio Ibiono community.
Facilitated youth development and leadership programs for150 young
people from diverse backgrounds.
Participated in team projects, demonstrating ability to work collaboratively
and effectively.
Strengthened communication skills through regular interactions with
individuals residing in Obio Ibiono community.
Demonstrated leadership skills in managing projects from concept to
completion.
Responsible for educating high school students in health science, political
science and civil education.
Physical training and cognitive development training in over 200 high school
student.
Completed necessary reports and documentation to maintain thorough,
accurate case records.

2017-07 - 2019-07 BUSINESS DEVELOPER/SALES MANAGER
EVERGREEN NIGERIAN LIMITED
Managed team of 28 regional sales representatives and consistently
achieved high sales targets.
Collaborated with company departments to develop new strategies to
capitalize on emerging customer and market trends.
Finalized sales contracts with high-value customers.
Developed and managed budgets to confirm proper use of resources and
maximize profitability.
 Executed successful marketing campaigns to generate new business and
expand customer base.
Effectively recruited and hired highly talented individuals bringing
exceptional skills and expertise to sales team.
Achieved established KPI for company, regional team and individual
performance through teamwork and focus on customers.
Coached and promoted high-achieving sales and account management
employees to fill leadership positions with qualified staff and boost company
growth.
Exceeded sales quotas and increased profitability through effective sales
strategy and business planning.
Collaborated with upper management to implement continuous
improvements and exceed team goals.
Managed revenue models, process flows, operations support and customer
engagement strategies.
Motivate resellers to step up to and assigns zones not taken up already to
distributors on meeting up with the company's requirements.
Create and manage reselling points in location under my zone.
Increased sales growth in my zone while ensuring customer satisfaction.
Initiated adverts and campaigns geared towards increasing sales.
Constantly monitors competitor moves and advised my company
accordingly.

Education
2020-09 - 2022-07 M.SC.: HEALTH CARE MANAGEMENT
NATIONAL UNIVERSITY OF KYIV MOHYLA - KYIV -UKRAINE
Percentage: 92.66, CGPA: 3.8 over 4.00, Top of the class.
Thesis; Inequality in maternal and child health Care service utilization in Nigeria.
I also received a North Atlantic treaty organization (NATO) Certificate in
International law and security.

2014-01 - 2017-06 B.SC.: ECONOMICS
MICHAEL OKPARA UNIVERSITY OF AGRICULTURE - UMUDIKE
Thesis; The effect of Macroeconomic Variables on Manufacturing Sector Output
in Nigeria
Completed professional development in Information Computer and
Technology

2007-09 - 2013-07 HIGH SCHOOL DIPLOMA
NIGERIA CHRISTIAN HIGHSCHOOL - UMUAHIA-ABIA STATE

Certifications
2022-08 Data Analytics.

2021-06 International law and security
2021-01 International Humanitarian law

Research- Under review for publication.

1) Inequality in maternal and child health care Utilization in Nigeria

2) Cause–and–Effect (Fishbone) Diagram: A Tool for Generating and Organizing
Quality Improvement Ideas

Positions
JUNE 2015- MAY 2013
DIRECTOR OF FINANCE.
ECONOMICS STUDENT ASSOCIATION CHAPTER.

FEBUARY 2012- FEBUARY 2013
HEAD GIRL/SENIOR PREFECT|NIGERIAN CHRISTIAN HIGH SCHOOL
Coordinating sub school prefects.
Responsible for the conduct of students of my high school.
In charge of the orderly appearance of students on the assembly ground.
In charge of giving morning remarks on the assembly ground.
Cultivated interpersonal skills by building positive relationships with others.
Used critical thinking to break down problems, evaluate solutions and make
decisions.

VOLUNTEER/SERVICE

Volunteer/Member: Teens and Youths Connect TYC July,
2020
A non-profit initiative committed to grassroots' sensitization of teenagers against
drug abuse, cultism and sexual gender based violence.
• Organized an All-Girl sensitization program tagged Girl, Get Your Mind Right
(#GirlGYMRight) focused on Sexual Gender Based Violence, Career and
Academic Excellence across select high schools in Yenagoa Local Government
Area of Bayelsa State, Nigeria.
• Spoke with over 4000 young girls aged 9 – 18 years during the whole
outreach.
• Hosted a special breakout session to interact with the girls using clusters.
• Gave all the ladies in attendance a copy of the Book (I Wish I Knew This
Before I was Fourteen by Tekena Ikoko) for free.
• Gave Sanitary Pads and tampons to all the ladies that were present at the
outreach for free.

Volunteer/Member: Community Development Service (CDS) - National Youth
Service Corps (NYSC)/National Drug Law Enforcement Agency (NDLEA) Drug
Free Club 2019
A strategic partnership between the NYSC and NDLEA on the training of corps
members and sensitization campaigns/formation of clubs on drug-free society in
schools.
• During my mandatory National Youth service, I was part of the Drug Free Club
and sensitization campaigns in various schools and the formation of clubs on a
drug-free society.
• Organized an awareness campaign on dangers of cultism and drug abuse in
different departments with over 1500 students in attendance at the University of
Uyo Akwa Ibom State, Nigeria.
• Visited the Uyo Correctional Penitentiary Facility at, Akwa Ibom State Federal
Prison and spoke with 150 inmates about the dangers of drug abuse.

Volunteer Supervisor: TYC Clean The Streets and TYC Clothing Drive
2018
• The team and I went around the Town axis of Port Harcourt city, Rivers State,
Nigeria and thoroughly cleaned the streets and drainage canals.
• We crowd funded and received donated items and evenly distributed them
amongst 500 individuals in the Port Harcourt Local Government Area of Rivers
State.