Татьяна

Сайт пошуку роботи №1 в Україні

Резюме від 13 листопада 2023
Suchok Tatyana
Content manager, 37 000 грн
Повна зайнятість.
Вік:36 років
Місто:Київ
Контактна інформація
Телефон:[відкрити контакти](див. вище в блоці «контактна інформація»)
Ел. пошта:[відкрити контакти](див. вище в блоці «контактна інформація»)
Досвід роботи
Content manager
з 01.2017 по 04.2021 (4 роки 3 місяці)
Soft2Bet, Київ (IT)
- work in department which was responsible for all content on all brands of the company, including varied promotional and website content, emails, newsletters, social media posts;
- analysis and optimization of department content workflows;
- writing and editing texts for websites;
- adding illustrations and videos;
- filling the site with up-to-date information daily;
- was an assistant head of department;
- work in the WordPress program, as well as in the company's CMS.
Account Manager
з 03.2016 по 09.2017 (1 рік 6 місяців)
СпортЛенд, Київ (Краса, фітнес, спорт)
Working with clients, active communication with new people;
Maintaining a database of potential customers;
Work with existing clients regarding the renewal of club cards;
Reception of incoming calls, sale of client cards on the spot;
Active sales;
Maintaining and completing reports;
Work with contracts;
Club presentation.
Service manager
з 08.2015 по 01.2016 (5 місяців)
"SportLife", Киев (Краса, фітнес, спорт)
Prepare and maintain clients' personal data;
Receive and answer calls from the clients in relation to the clients’ requests or questions;
Answer the clients’ questions and ensure their problems are resolved;
Maintaining a database of potential clients;
Active sales;
Maintaining and filling the primary reporting;
Filling contracts;
Presentation of the club;
Ensure clients’ demands to be satisfied.
Direct sales support supervisor
з 11.2011 по 06.2015 (3 роки 7 місяців)
" Vision Media", Киев (Sales)
Working on operators' scheduling, load control per day& per month, motivation.
Monitoring the implementation of individual and group plan managers.
Analysis and monitoring targets
Filling Reports (daily, weekly, monthly)
Department of Statistics
з 03.2010 по 10.2010 (7 місяців)
"INformSan", Киев (Information Services)
Providing information on the company, the daily reports and analysis, management of daily (monthly) statistic.
Call-center Operator
з 06.2009 по 02.2010 (8 місяців)
"Vision Media", Киев (sale of satellite TV)
Implementation of outbound cold calls, providing information on company's products, product sale, working with clients' problem, activity accounting.
Office Manager
з 09.2008 по 04.2009 (7 місяців)
"MartKom", Киев (Production of natural cosmetics)
Handling phone calls, e-mails, documents, office equipment and customer service.
Operator call-center
з 10.2007 по 06.2008 (8 місяців)
Bank "Renaissance Capital", Киев (Фінанси, банки, страхування)
Providing outbound and inbound calls, information about the bank products, information on credit sale.
Освіта
Academy of Intersectoral Management
The Faculty of Law, civil law, Киев
Вища, з 2005 по 2010 (5 років)
Знання і навички
MS Excel, MS Office, Confidence, WordPress, Ведення CRM
Знання мов
• Англійська ─ середній
• Польська ─ середній
• Українська ─ просунутий
Додаткова інформація
Additional Information
Languages: Russian - native,Ukrainian - intermediate,English - intermediate, Polish - B1, .
Computer: Word, Excel, Outlook, Internet.
Experience: operator call-center, direct sales support supervisor (statistics, reporting).
Qualities: punctual, quick learner, pro-active, team player.

Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/3247131/