Ксенія

KS E N I A M E DVE D I E VA
PROJECT MANAGER
PROJECT ASSISTANT
MANAGER | PART-TIME
ASSISTANT

DETAILS PROFILE

ADDRESS A perfectly self-organized manager who has been working in 1 company for over 6
Mukacheve years, being developed in different directions based on the company's needs. I used
Ukraine
to work in Support, Operations, Database, and QA.
PHONE
I have an eye for detail and a big passion for reports, sheets, and error searches.
[відкрити контакти](див. вище в блоці «контактна інформація»)
I tend to work independently, knowing the goal and a deadline, with no need for
EMAIL
motivation or control.
[відкрити контакти](див. вище в блоці «контактна інформація»)
I always strive to 'feel' the data and the process I am involved in.

SKILLS *I have a unique experience in a sports event organization, where I had to create the
entire event from scratch, starting with a Fund search, inviting judges, and athletes,
Perfect self-organization and ending by holding the event on the day of the competition.

Excel | Hubspot | Trello
EMPLOYMENT HISTORY
Customer Service | Support
Hotels Relation Manager, Quotel A/S
Errors search | Manual QA
Jan 2020 — Nov 2023
Data Analysis | Reports Created (from scratch) an 8 000 properties database with the best offers/discounts
for our consumers, found and carefully selected from a partner Bedbank's inventory
LANGUAGES of 450 000 properties. The mention process included:

• Top travel destinations research and analysis
English • De nition of properties that meet our needs based on a rating, reviews, service
quality and a price
• Extra data research (hotels seaonality, brand af liation etc.)

Created numerous of simple and detailed reports in Excel.

Performed dozens of manual QA reports and helped to improve the working
process.

At the beginning of the process I Had a tight communication with Hotel managers
by email and by phone in some cases.

Operations and Support Manager, Quotel A/S
Aug 2017 — Jan 2020

I managed a small Team of 4 people and ensured smooth functioning of daily
processes.

I used to create a detailed schedules based on strict deadlines and provides
guidance to employees.

I created properly operating SOPs for Sales and Operations departments.

In addition I provided technical support for our clients, addressing their queries and
resolving any issues that arose.

Extra:

Manual QA + reports + tight communication with an IT departments in order to get
evrth in place in a proper way.
EDUCATION

Bachelor, Easteuropean University of economic and Cherkasy
management
Jul 2006 — Jun 2010

Hospitality Management

COURSES

Manual QA, ThinkMobiles
Jan 2019 — Mar 2019