Сервіс пошуку роботи №1 в Україні
- Файл
Особисті дані приховані
Цей шукач вирішив приховати свої особисті дані та контакти. Ви можете зв'язатися з ним зі сторінки https://www.work.ua/resumes/10324956/
Customer support representative
Розглядає посади:
Customer support representative, Адміністратор інтернет-магазину, Контент-менеджер, Менеджер інтернет-магазину, Менеджер по закупкам, Менеджер роботи з клієнтами, Direct менеджер
Місто проживання:
Умань
Готовий працювати:
Дистанційно, Умань
Контактна інформація
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
Vita Didenko
Email: [відкрити контакти ](див. вище в блоці «контактна інформація»)
Mobile: [відкрити контакти ](див. вище в блоці «контактна інформація»)
Skype: live:19f2e89be5362383
EXPERIENCE
Teacher of English (2017) – Uman School №7
• Combined various English teaching methods and techniques to help students improve their results.
• Maintained positive student-teacher relationship
• Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods.
• Maintained classroom structure, discipline, and rigor while keeping students engaged
Customer Support Rep (2017)- Kensun
• Respond to telephone inquiries, providing quality service to customers inquiring about the availability of automotive products or status of orders.
• Listen attentively to caller needs to ensure a positive customer experience
• Strive for quick complaint resolution
Recruiter (2018)-Vitaver
• Dealt with up to 100 customers daily
• Consult with job titles to define candidate`s work needs
• Prescreen candidates on phone, checking their job skills and work experience , ensuring a right fit to submittion to client company
Customer Support Agent-Project Manager (2019-2023)- BringerPet (Retail Groups)
• Effectively handled irate customers and complaints in a friendly manner
• Removed and closed more than 100 negative reviews, feedbacks and claims
• Increased monthly sales approximately $1,000
• Assisted customers in locating orders and making purchasing decisions
• Communicated with wholesale US companies, built relationships to purchase their products wholesale and resale on our own
EDUCATION
• Bachelor of Arts-ENGLISH (2014-2018) – Pavlo Tychyna Uman State Pedagogical University
• Master of Arts –ENGLISH (2018-2019)- Pavlo Tychyna Uman State Pedagogical University
LANGUAGES
• English—B2-C1
• Ukrainian-fluent
INTERESTS
• Team Sports
• Music
• Cooking
• Reading
Email: [
Mobile: [
Skype: live:19f2e89be5362383
EXPERIENCE
Teacher of English (2017) – Uman School №7
• Combined various English teaching methods and techniques to help students improve their results.
• Maintained positive student-teacher relationship
• Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods.
• Maintained classroom structure, discipline, and rigor while keeping students engaged
Customer Support Rep (2017)- Kensun
• Respond to telephone inquiries, providing quality service to customers inquiring about the availability of automotive products or status of orders.
• Listen attentively to caller needs to ensure a positive customer experience
• Strive for quick complaint resolution
Recruiter (2018)-Vitaver
• Dealt with up to 100 customers daily
• Consult with job titles to define candidate`s work needs
• Prescreen candidates on phone, checking their job skills and work experience , ensuring a right fit to submittion to client company
Customer Support Agent-Project Manager (2019-2023)- BringerPet (Retail Groups)
• Effectively handled irate customers and complaints in a friendly manner
• Removed and closed more than 100 negative reviews, feedbacks and claims
• Increased monthly sales approximately $1,000
• Assisted customers in locating orders and making purchasing decisions
• Communicated with wholesale US companies, built relationships to purchase their products wholesale and resale on our own
EDUCATION
• Bachelor of Arts-ENGLISH (2014-2018) – Pavlo Tychyna Uman State Pedagogical University
• Master of Arts –ENGLISH (2018-2019)- Pavlo Tychyna Uman State Pedagogical University
LANGUAGES
• English—B2-C1
• Ukrainian-fluent
INTERESTS
• Team Sports
• Music
• Cooking
• Reading
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