Arthur
QA-інженер
- Вік:
- 29 років
- Місто проживання:
- Харків
- Готовий працювати:
- Дистанційно, Дніпро, Інші країни, Київ, Одеса, Харків
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10328199
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Manual QA Enginier
EXPERIENCE
2021 - currently Avanquest | Kharkiv - Ukraine
Customer Support/Tech Support Specialist
Provide the precise solution for the needs of every individual or business
CONTACTS whether for productivity, entertainment, education or to manage data
more securely and efficiently.
[
company (user-guides//templates);
Prevented releases of the bugged software by timely locating and
[
Mastered the testing process of desktop and web applications
(PDF/Photo editors, Utility programs).
Arthur Davydov
2020 - 2021 SIMCORD LLC | Kharkiv - Ukraine
Customer Support Specialist
PROFESSIONAL SKILLS
Practical product researching (blockchain technologies).
Troubleshooting;
Implemented improvements within the company's E-commerce
Technical Support (Customer Support); project (as a member of the customer/tech support team);
Customer Satisfaction; Created and maintained tech documentation for the products of the
company within the corporate knowledge base (Confluence);
Bug Tracking (BLC);
Reported raw releases directly to developers. Enhanced the quality of
Software Development (SDLC); the product and the number of satisfied users.
Software Testing (STLC): Web, Desktop and 2019 - 2020 Football Ticket Net | Kharkiv - Ukraine
Mobile applications; Customer Support Specialist
Jira//Confluence//Google docs;
Provided services related to buying and selling tickets for sold-out or
Databases; hard-to-get football events:
Requirements Analysis;
Provided precise support to EU/US customers starting from buying
Checklists//Test Cases; tickets, further delivery right to the customer and up to the end of the
Client-Server Model (Client-Server football match;
Increased the number of satisfied customers;
Architecture);
Increased the income of the company.
REST/SOAP;
March 2019 - June 2019 ZONE3000 | Kharkiv - Ukraine
MySQL (query lvl: Select/Update/Insert);
Customer Support Specialist
Agile Methodologies (SCRUM);
API testing (Postman); Provided Domain registration/Web hosting services;
Provided services to facilitate privacy and data security for
SSL (TLS);
communications over the Internet (SSL/TLS protocols);
Quality Assurance (QA/QC). Maintained tech documentation for the products of the company
within the corporate knowledge base (Confluence).
PERSONAL SKILLS
EDUCATION
-Excellent communication skills;
-High-stress resistance; Master Degree in "International Economics"| 2 0 1 8 - 2 0 1 9
-Ability to work in a team/independently; V. N. Karazin Kharkiv National University
-High learning ability. “International Economic Relations"
Bachelor Degree in "Construction" | 2 0 1 5 - 2 0 1 7
O. M. Beketov National University of Urban Economy in
Kharkiv
“Underground communications engineering"
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