Ivanna

Ivanna Trofimova
Lutsk, Ukraine, 43024 ● [відкрити контакти](див. вище в блоці «контактна інформація») ● [відкрити контакти](див. вище в блоці «контактна інформація»)

Administrative Assistant | Receptionist
Possess 5+ years’ experience in cross-functional communication and management as an Administrative
Assistant. Detail-oriented and result-driven professional, experienced in data analysis, formulating
hypotheses, and developing and communicating suggestions and improvement strategies. I am
committed to integrating innovative approaches, including artificial intelligence-driven methodologies,
to deliver compelling and user-centric solutions. Seeking to leverage my skills and expertise to
forward-thinking projects.
KEY COMPETENCIES & SKILLS:
Administrative Skills | Verbal & Written Communication | Data Analysis & Reporting | Time
Management | Teamwork | Attention to Detail | Adaptability | Problem-solving | Multi-tasking | Data
Entry | Website Management | Interpersonal Skills
PROFESSIONAL EXPERIENCE:
02/2021 – 05/2024 Administrative Assistant | Depdiko
● Managed calendar and meetings schedule, took meeting minutes and assigned ClickUp tasks to
relevant professionals
● Evaluated our product’s quality to suggest improvements based on competitor and feedback analysis
● Arranged travel plans finding the most convenient and cheap options, took out insurance and prepared
invoices
● Utilized Microsoft Office to prepare presentations to promote our company and raise its recognition in
the market

05/2016 – 08/2021 Personal Assistant | ECOVIS Bondar & Bondar
● Developed digital and print materials such as campaign reports, brochures, social media campaigns,
ads, and infographics to ensure cohesive branding and effective communication strategies tailored to
specific target audiences
● Prepared the graphic materials for the Presentations and Pitch Decks, created charts and infographics for
data visualization
● Received 15-20 phone calls daily to make meeting appointments regarding the timely transfer of
documents
● Made acts of receiving transmissions to assist in signing documents between the parties and managed
the documents
● Coordinated mail between lawyers, translators and other parties, created invoices for transport
companies and tracked delivery daily ensuring a 100% rate of timely delivery
● Maintained the database of the customers and clients, ensuring 100% accuracy and prepared detailed
reports including the amount of time spent, amount of work done and legal services provided to
facilitate correct invoicing
●
EDUCATION & CERTIFICATES:
2014 Master of Chemistry, Major in Analytical Chemistry, Lesya Ukrainka EENU
2019 Graphic Designer, Certificate course in graphic design and illustration, Creo Education
LANGUAGES:
English – Upper-Intermediate ● Russian – Native ● Ukrainian – Native ● French – Intermediate