Oлена

Franshchak Olena
Sales and Negotiations

Sales & Purchases Manager with over 14 years of experience in the
technical product industry

Contact Professional experience
Resume from 25th of January 2024 Internal Sales Manager
Kyiv, Ukraine ZIEHL-ABEGG SE / Kuenzelsau, Germany /July 2022 – December 2023
Date of birth: 22nd of August 1984
Mobile phone: [відкрити контакти](див. вище в блоці «контактна інформація») Responsibilities:
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація») Working for export department & Responsibility for Czech Republic and
Marital status: divorced, daughter 13 France.
years old Handling inquiries, processing order changes, creating debits and credits,
organization of direct shipment, participation in consignment warehouse
Education processing, working in ProAlpha, Outlook and interaction with other
Environmental technologist Diploma departments to provide reliable support for the subsidiaries.
NTU "KhPI", Kharkov, Ukraine
2001-2007 Product manager of Bostik’s adhesives
Spektrum / Kharkov, Ukraine / October 2020 – December 2023
Middle School of General Education
1990-2001 Responsibilities:
Development of a new branch – floor preparation before installing floor
coverings
Key skills Launch and development of Bostik’s social networks (content planning and
B2B / B2C creation) [відкрити контакти](див. вище в блоці «контактна інформація»)
ERP Software / CRM Advertising and selling Bostik’s products
Search for potential customers [відкрити контакти](див. вище в блоці «контактна інформація»)
Cold calling / Work with objections Preparation and opening Bostik.center https://bostik.center/
Sales Processes Conducting of specialized trainings
Foreign economic activity
Purchasing Sales Manager of Bitrix24 (CRM – customer relationship management)
Pricing strategy CYBER tool / Kharkov / 2019 – 2020
Tender preparation
Mentoring Responsibilities:
Advertising Processing incoming applications / Drawing up commercial offers
Content planning and creation Work with the customer base and keeping it up to date
Microsoft Office - Confident User Reporting on the results of work
Languages:
English – Intermediate Sales & Purchases Manager of Fitok’s valves and fittings
German – A1 LLC Ukrfiting (LLC Difida ) / Kharkov / 2014 – 2019
Russian / Ukrainian – Native speaker
Responsibilities:
Achievements Correspondence with foreign suppliers, placing orders (Ukraine – Chinа)
Launch and development of Bostik’s and support of the import deals
social networks Assist outside sales by preparing price quotes and handling customer orders
Market launch of FITOK brand Negotiating with customers / Processing customers’ phone orders
Providing sales support and technical assistance to customers
Preparation of tender documentation
Advanced training Work with the customer base and keeping it up to date
Certificate: "Service user Bitrix24"
09.03.2020 Sales Manager / Supervisor of Sales of Instrumentation & Equipment
CJSC Promsnab / Kharkov / 2006 – 2010
Responsibilities:
Support of the import deals (Ukraine – Russia)
Assist outside sales by preparing price quotes and handling customer orders
Negotiating with customers / Process customers’ phone orders
Sales planes / Pricing strategy development service
Work with the customer base and keeping it up to date