Андрій

Andrii Anopreiev [відкрити контакти](див. вище в блоці «контактна інформація»)
Business analyst [відкрити контакти](див. вище в блоці «контактна інформація»)
Have good communication skills, can actively listen, and can prove my point.

I believe a person should develop throughout life, so I am constantly looking for new
courses and books that will give me new skills or improve existing ones.

Also, I love sports. I am sure that it is necessary to develop not only the mind but also
the body.

Work experience

Oct 2025 - Now Junior Business Analyst
Delta M Group (Deals with bad debts, consulting and automation collection)
Developed re quirements specifications

Facilitated stakeholder meetings

Modeled and documented business processes using BPMN

Prepared development tasks using User Stories and Use Cases

Wrote SQL queries

Tested and integrated API endpoints

Tested, validated, and integrated API endpoints

Conducted end-user training after product implementation

Created documentation for newly implemented solutions

Feb 2024 - Aug 2025 Operations Specialist
Laba (Educational platform)
V isualizing the processes by using BPMN

Collection, structuring and analysis of information regarding

operational processes

Setting tasks in the Asana task manager

Working in & leading local projects

Development and implementation of changes for various

processes, support of these processes

Developing instructions

Jan 2023 - Jan 2024 Business Analyst
Inboost (Ukrainian platform of communication via messengers)
Communication with business, analysis of their needs

Making of User Flow Diagrams

Creating a chatbot

Presentation of the final product, further support

Analysis of competitors, their strengths and weaknesses

Education

Sep 2023 - Feb 2025 National University “Zaporizhzhia Polytechnic”
Magister
Faculty: Information Science and Computer Engineering Department

Specialization: Systems Analysis and Management

Sep 2019 - Jun 2023 National University “Zaporizhzhia Polytechnic”
Bachelor
Faculty: Information Science and Computer Engineering Department

Specialization: Systems Analysis and Management

Courses
Genius Space - Business Analyst in IT Profession
PMI - IT PROJECT MANAGEMENT
Freshcode - IT PROJECT MANAGEMENT
Laba - BUILDING BUSINESS PROCESSES
Laba - BPMN 2.0
Laba - PROJECT-MANAGEMENT IN IT

Skills
English level:
Upper-Intermediate

Optimization:
Asana, Jira, Camunda, GanttPRO, Trello, Miro

CRM:
Creatio, KeepinCRM, KeyCRM, ZoHo

Visualisation of data:
Confluence, Coda, Tableau, Power BI, MS Visio, MS PowerPoint

Developing:
Basic knowledge of HTML, CSS, Python, SQL, and JS

Communication:
Presentation, negotiation, enterviewing, facilitating

Management:
Estimation, time-management, flexibility

BPM:
Process Modeling & Notations: BPMN 2.0, UML, Flow charts

Methodologies & Frameworks: Lean Six Sigma, Agile, Kaizen, Kanban, Scrum, SAFe,

Waterfall

Requirements & Analysis: Use Case, User Story, Acceptance Criteria, Gherkin syntax,

Functional/Non-functional requirements, SWOT Analysis, As Is/To Be

Tools & Techniques: 5 Why’s, SIPOC, RCA, Process Mapping, Poka-yoke, DMAIC, PDCA

Goal Setting & Prioritization: SMART, KPI, OKR, MoSCoW, RACI Matrix, Decision Matrix