Сервіс пошуку роботи №1 в Україні
Марія
Рекрутер
- Розглядає посади:
- Рекрутер, Customer success manager, менеджер з закупівель, менеджер з розвитку, асистент керівника, медіабаєр, бізнес-аналітик, контент-менеджер, тим лід, менеджер роботи з клієнтами
- Вік:
- 26 років
- Місто проживання:
- Київ
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав: ТелефонЕл. поштуМесенджер
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10442042/?puid=2000
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
CONTACT
Location
Split, Croatia
Phone
[відкрити контакти ](див. вище в блоці «контактна інформація»)
Email
[відкрити контакти ](див. вище в блоці «контактна інформація»)
LANGUAGES
English B2
French B2
Ukrainian Native
Russian Native
HOTEL SYSTEMS
Opera PMS
SERVIO
CORE SKILLS
Front office operations
Reservations and billing
Guest relations
Complaint resolution
Interdepartmental coordination
Microsoft Office
Mariia Chyrva
FRONT OFFICE ADMINISTRATOR | LUXURY HOSPITALITY
PROFESSIONAL PROFILE
Guest-focused front office professional with two years of hospitality experience in Paris and Bukovel, including a senior reception role at a newly opened premium apart-hotel. Experienced in managing the full guest journey, coordinating daily operations and resolving requests with discretion.
PROFESSIONAL EXPERIENCE
Senior Front Office Administrator
Feb 2024 - May 2026
Glacier Premium Apartments | Bukovel, Ukraine
• Supported the pre-opening and launch of a new premium apart-hotel, helping establish reception workflows and service standards from the ground up.
• Managed check-ins, check-outs, reservations, guest profiles, payments and daily front-desk administration.
• Provided personalised assistance to hotel guests as well as apartment owners and residents.
• Coordinated with housekeeping and maintenance to ensure apartments were ready and requests were completed promptly.
• Resolved complaints and sensitive situations calmly while protecting guest satisfaction and service standards.
Receptionist
2022 - 2023
M Social Hotel | Millennium Hotels and Resorts | Paris, France
• Welcomed an international clientele and delivered polished, attentive service throughout each stay.
• Responded to in-person, telephone and email enquiries and routed guest requests accurately.
• Supported meeting-space bookings and coordinated requirements with relevant hotel teams.
• Maintained an organised reception and collaborated with colleagues to keep operations running smoothly.
EDUCATION
Bachelor of Business Administration in Luxury Management
2020 - 2023
ESG Paris School of Business | Paris, France
ADDITIONAL EXPERIENCE
Logistics Analyst | Moto Company, Kyiv | May - Aug 2020
Stylist | L'Officiel Ukraine, Kyiv | Nov 2019 - Jan 2020
Location
Split, Croatia
Phone
[
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LANGUAGES
English B2
French B2
Ukrainian Native
Russian Native
HOTEL SYSTEMS
Opera PMS
SERVIO
CORE SKILLS
Front office operations
Reservations and billing
Guest relations
Complaint resolution
Interdepartmental coordination
Microsoft Office
Mariia Chyrva
FRONT OFFICE ADMINISTRATOR | LUXURY HOSPITALITY
PROFESSIONAL PROFILE
Guest-focused front office professional with two years of hospitality experience in Paris and Bukovel, including a senior reception role at a newly opened premium apart-hotel. Experienced in managing the full guest journey, coordinating daily operations and resolving requests with discretion.
PROFESSIONAL EXPERIENCE
Senior Front Office Administrator
Feb 2024 - May 2026
Glacier Premium Apartments | Bukovel, Ukraine
• Supported the pre-opening and launch of a new premium apart-hotel, helping establish reception workflows and service standards from the ground up.
• Managed check-ins, check-outs, reservations, guest profiles, payments and daily front-desk administration.
• Provided personalised assistance to hotel guests as well as apartment owners and residents.
• Coordinated with housekeeping and maintenance to ensure apartments were ready and requests were completed promptly.
• Resolved complaints and sensitive situations calmly while protecting guest satisfaction and service standards.
Receptionist
2022 - 2023
M Social Hotel | Millennium Hotels and Resorts | Paris, France
• Welcomed an international clientele and delivered polished, attentive service throughout each stay.
• Responded to in-person, telephone and email enquiries and routed guest requests accurately.
• Supported meeting-space bookings and coordinated requirements with relevant hotel teams.
• Maintained an organised reception and collaborated with colleagues to keep operations running smoothly.
EDUCATION
Bachelor of Business Administration in Luxury Management
2020 - 2023
ESG Paris School of Business | Paris, France
ADDITIONAL EXPERIENCE
Logistics Analyst | Moto Company, Kyiv | May - Aug 2020
Stylist | L'Officiel Ukraine, Kyiv | Nov 2019 - Jan 2020
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/10442042/?puid=2000