Дмитро

DMYTRO KLYMOV
Customer Support Manager
E [відкрити контакти](див. вище в блоці «контактна інформація»)  [відкрити контакти](див. вище в блоці «контактна інформація»)
e Dnipro

SUMMARY EDUCATION
An accomplished Customer Support Manager with eight months of Bachelor's Degree, Economist
experience in a leading software provider. Demonstrated expertise National University of Technology,
in swiftly addressing customer inquiries, resolving installation and Dnipro, Ukraine
troubleshooting issues, and ensuring seamless software 2020 - 2024
experiences. Proficient in delivering top-notch customer service
while maintaining a deep understanding of the product I’m talking
about. Seeking to leverage my knowledge and skills to contribute to SKILLS
a dynamic team and drive customer satisfaction.
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• Customer Relationship Management
EXPERIENCE •
•
Customer Relationship Management
Communication and Interpersonal Skills
• Conflict Resolution
Customer Support Manager
• Customer Feedback Analysis
Checkbox
10/2022 - 08/2023 Dnipro
Is a software and hardware system that implements fiscal functions and is
designed to register payment transactions for the sale of goods and services.
• Stayed current with software updates and industry trends to provide
customers with the most up-to-date information and solutions.
Actively participated in training sessions and workshops to enhance
technical knowledge and customer service skills.
• Effectively assisted customers in the installation, configuration, and
troubleshooting of our software products, ensuring smooth implementation
and operation. Demonstrated a deep understanding of the intricacies of our
software, providing comprehensive and accurate guidance to customers.
• Rapid Issue Resolution

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