Особисті дані приховані

Nationality Ukrainian
Elmira Birthdate
Email
21.05.1991
[відкрити контакти](див. вище в блоці «контактна інформація»)
Cheberiako Phone
Address
[відкрити контакти](див. вище в блоці «контактна інформація»)
Via Salita Viarno 3
Lugano (CH)

Education 09/2022-Today Master of Science in Communication and Economics, International Tourism
USI - Università della Svizzera italiana, Lugano, Switzerland

Professional 09/2021-04/2022 Delonghi company, Kyiv, Ukraine
experience Sales and consulting
Chat Operator - Sales Manager- Helpline service
• When I worked at DeLonghi's company, online sales increased by almost 20 percent compared to last
year, and I was also distinguished by successful communication with clients, quick writing of letters, and
technical support via online live chat.
• My goal was not just to sell right now, but to demonstrate the strict image and prestige of our brand, and
the excellent quality, and durability of the product. After all, the Delonghi company is not just machines for
making delicious coffee, it is a way of life!

05/2020-12/2021 USA Bestseller Store - an Instagram store, Kyiv, Ukraine
Sales and individual bussiness
Online store owner
• Positive thinking, running an online store, creating creative content with a description of each branded
item, and selling luxury brands. Development of online sales methodology.

Languages skill Ukranian native speaker Russian native speaker Bielorussian secondary native speaker English advanced
- 2022 - Cerfitication IELTS 8.5 German basic.

IT skills Word (Advanced), Excel (Advanced), PowerPoint (Base), Windows (Intermediate), MacOS (Base), Google
Calendar (Advanced) and online Meetings CRMs (Advanced), Photoshop editor (Intermediate), online
content creator in social media (Advanced), creating video in Canva and Moviemaker (Advanced), making
websites by Wix (Advanced). .

Additional information 06/2018-Today Volunteer for the rescue and assistance of homeless animals, I also have my own mini shelter for street
animals in Boryspil, Kyiv - Boryspil, Ukraine

09/2021-04/2022 Culinary assistant promotion manager at master classes, Delonghi Ukraine (Promotion team), Kyiv,
Ukraine

09/2021-04/2022 Telecommunications operator serving "Delonghi Ukraine" company with HR outsourcing, Delonghi
Ukraine, Kyiv, Ukraine

11/2016-08/2017 Fundamentals of medical knowledge, Training center "Pulse", Kyiv, Ukraine

07/2012-08/2014 Sales manager, Case.ua company- Consulting and sale of leather goods, Kyiv, Ukraine

09/2013-06/2014 Cosmetologist esthetist - specialized education, Business development center "Partner+", Kyiv, Ukraine

06/2011-12/2012 Internship, Teacher in a pre-school group., Kyiv, Ukraine

Interests Bioenergy and Philanthropy. Cooking. Cinematography and music. Singing and meditation. Helping
animals and people in need/Sustainability interests and improving our Planet.