Олена

Profile
My career in banking began as a manager. Perseverance in achieving goals, quick
learning and the ability to work in a team allowed me to work for a long time as a
Elena Danova manager of the best professionals.

H O T E L M A N A G E M E N T C O M PA N Y
Employment History
A D M I N I S T R ATO R , B A N K
E M P LOY E E , F I N A N C I E R Manager-administrator, Skyline Risort (PriapDOO), Montenegro
F E B R U A R Y 2 0 2 3 — J U LY 2 0 2 3

Organization of the apart-hotel operation
Details
Herceg-Novi
Searching and hiring company employees

Montenegro Creating and maintaining an account on the Booking Extranet.
[відкрити контакти](див. вище в блоці «контактна інформація»)
Organization of financial policy and provision of hotel services, tariffs,

[відкрити контакти](див. вище в блоці «контактна інформація») promotions.Maintaining reservations in the Hotelier system.

Maintaining an inventory of premises.Interaction with hotel services, builders, maids,
laundry.Purchase of necessary equipment, textiles, dishes and other contents of
Links
the apartment.Reception and accompaniment of guests during their stay at the
Facebook
hotelMaintaining mutual settlements, contractual documentation, utility bills for
Linkedin apartment ownersMaintaining the client-bank banking system of several banks in the
enterprise.Organization of concluding agreements with Banks, organization of mutual
settlements with systems (POS terminals, cash payments).
Skills
Ability to Multitask Director of the financial company, FC “MONEY FACTORY”, Dnipro
JA N UA R Y 2 0 1 8 — O C TO B E R 2 0 2 1

Ability to Work in a Team Organization of work of a financial company

Planning, budgeting, ensuring the profitability of the company.
Communication Skills

Critical thinking and problem Head of Sales , Kredobank, Dnipro
FEBRUARY 2017 — NOVEMBER 2017
solving
05.17-06.17 Chief Customer Service Manager OTP Bank
Analytical Thinking Skills
02.17-05.17 Customer Service Manager SME Bank Credit Dnepr

Maternity leave for child care, Dnipro
Languages APRIL 2014 — FEBRUARY 2017

English Maternity leave for child care

Director of the DRC, PAT Terrabank, Dnipro
Serbian
SEPTEMBER 2013 — APRIL 2014

Ukrainian Director of the Central Dnepropetrovsk branch, AT Swedbank (public),
Dnipro
Russian NOVEMBER 2008 — MARCH 2013

• Organization of work and implementation of operational management
• Development and implementation of a strategic development plan for the
Hobbies Branch.
I am good at drawing, sewing • Searching for clients and making presentations.
clothes, restoring furniture, I love • Carrying out direct sales of Bank products.
cooking and driving. I really love • Performing the functions and tasks assigned to the Department.
my garden. Yoga, scuba diving, • Ensuring the effective operation of the department within the authority of the
playing chess, tennis, billiards. department director (including personnel selection).
 • Ensuring the implementation of product sales plans. credit resource and budget
plan of the department.
• Attracting new clients and partners, legal entities and individuals.
• Determining the priority of tasks and their distribution among department
employees.
• Maintaining professional training of Department employees (conducting
trainings).

Deputy Director of the Retail Trade Organization Department, OJSC CB
"Yuzhcombank" GO, Kiev
FEBRUARY 2006 — SEPTEMBER 2008

Organization of processes for issuing and acquiring bank payment cards PS Visa
International.

• Development of the concept and design of plastic cards, concluding agreements
with accompanying organizations.
• Organization of installation and connection of equipment (ATMs, POS
terminals)
• Creation of agreements for opening a card account and servicing a payment
card, tariffing of operations, creation of products.
• Setting up the database parameters of the issuer module (tariffing, chart of
accounts, retail, etc.).Organization of dynamic and effective development of
sales of retail goods and services.
• Development and implementation of unified methodological documentation
and procedures for conducting transactions for retail clients, development of
new products and banking technologies.
• Forecasting the development of retail trade, incl. by collecting and coordinating
forecast data for the formation of strategic development plans of the
Bank, indicators of budgetary assets and liabilities, income and expenses,
development, determining priority areas of automation within the competence
of the Department.
• Conducting training and internships for the staff of the Bank's Branches and
Affiliates on issues within the competence of the Department.

Education
Master economics, Dnepropetrovsk National Mining University, Dnipro
SEPTEMBER 1998 — AUGUST 2003

Specialty finance

Bachelor, Dnepropetrovsk Assembly College, Dnipro
AUGUST 1987 — AUGUST 1991

Faculty: Architecture, specialty: architectural technician

Courses
Visa Business School CEMEA “Visa first” Certificate, American Express
Certificate, Travel Chegues training course, Visa Business School
FEBRUARY 2006 — MARCH 2006