Анастасия

Operations Manager (Dnipro)
Deeply oriented on result manager with analytic skills and desire to achieve more. 8 years of experience working in the sphere of dispatch, analysis of process, planning and managing people, training and capacity building, teamwork and leadership. Gained experience in providing support and advice to the logistics base, proposing adjustments to programs, supervising and control operational activity, monitoring and evaluating implemented activities.
Currently looking for the position of the Operations Manager where I can acquire additional skills, improve knowledges in control of operational activities, including planning, monitoring and risk mitigation for the immediate term.

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PROFFESIONAL EXPERIENCE

Anastasiia Glazkova Dnepr, Ukraine
Head of DispatchJan 23-March 2024
• Analysis of product readiness for shipment and planning of transport storage with minimal time spent under loading operations
• Organization of processes for the interaction of industrial assets to speed up the shipment process, minimize the finished product warehouse and transport downtime
• Forming a team of professionals in the field of shipment support
• Performance control of shipment plans monthly/weekly/daily basis
• Development of planting instructions for staff and head of division
• Hiring and training new employees
• Conduct workshops and regular or ad hoc meetings
• Welcome and brief new employees working under my responsibility
• Participate in the implementation of the accountability strategy
• Participate in the development and implementation of program learning activities
• Regularly coordination the plans with internal program and operational management
• Capacity to support ambitious and innovative approaches
• Participate in meetings and conferences; assist in coordinating implementation activities with stakeholders
Achievements at the position: a coherent planning system was introduced, which allowed to reduce the time during loading operations to 5 hours; issuing applications for transport in accordance with the working hours of the state customs office; the percentage of non-fulfillment of the position plan was reduced to an average of 2.5%

Acting Director of Internal LogisticsOct 23-Jan 24
• Forming a team of professionals in the field of shipment support
• Organization of internal rolling stock for scrap removal
• Organization of work on the delivery of wagons to the road
• Preparation and signing of regulatory documents, organization and implementation of new processes
• Responsible for the formation of a system for providing transport services
• Optimizes internal travel schedules to ensure efficient use of transport internal travel schedules
• Control of a sufficient level of professional training of subordinate personnel
Achievements in the position: formation and approval of the Regulation on the sealing of export cars on the territory of the enterprise in accordance with the terms of the current legislation

Leading specialist of Operation control activityJuly 21- Dec 22
• Develop and implement quality checklists and progress tools to oversee the working process
• Contribute to development of standard operational procedures
• Support in the development and review of training curriculums and materials
• Facilitate regular consultations, group meetings, events, roundtable discussions and training sessions
• Making the dispatch procedure, organization and control each stage the dispatch from daily plan till readiness of the package of documents for customs clearance of goods
• Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions.
• Presenting The Department to Audit (documentation, requested calculation), ensuring that recommendations related to operations are followed and all necessary measures to address audit findings are taken
• Support Operations team members in maintaining productive relationships with all stakeholders, vendors, suppliers
• Ability to conduct quantitative and qualitative analysis using appropriate analytical methods; design and implement quantitative and qualitative rapid appraisals
Achievements in the position: minimization of finished product balances in asset warehouses; control and analysis of operational activities; discipline of data in the portfolio of orders, their actualization.

Leading specialist of Planning ManagementJan 18- July 21
• Making plans of shipment.
• Preparing final weekly portfolio of orders with schedules of shipment.
• Participation in the meetings of Supply Chain, Unloaded production lines on a weekly basis.
• Preparing Regulations of Planning procedure, creating methodic of calculations for production process
Achievements in the position: Implemented an analysis of the problem warehouses. Divide the analysis into reasons of formation (non-batching, absence client’s permission, absence call offs etc); proposal and approval of complex shipment schemes
Analyst of operation activityDec 15-Jan 18
• Developed methodologies of calculating productivities;
• Maintain inventory records of products and materials flow
• Making analysis of productivity changes due to assortment, machines and working process;
• Executed the automatic project. Mnaged Project Group
• Calculated monthly loses of metal for production pipes and wheels
• Clarified the violence of technology.

Achievements in the position: development and approval of time performance calculation methods for bottlenecks on the asset for the purpose of improved production planning; initiation and implementation of the project implementation of the system of automatic monitoring of production processes

Office manager/ HEALTHJOYJul 15- Dec 15
• Purchase of office supplies
• Manage and renew office and house/apartment rental agreements
• Ensure that the office is run in a professional and responsible manner,
• Purchase the procurement

EDUCATION
1. Kharkov National University of Yaroslav Mudriy. Master in Faculty of Justice (in process till Dec 2024)
2. Kharkov National University of Yaroslav Mudriy. Obtained the bachelor's degree in international law in 2023
3. National Metallurgical Academy of Ukraine. Master in Metallurgy of ferrous metals in 2015.
4. Dnepropetrovsk State Financial Academy. Specialist in Personnel Management and Labour economics in 2014.

SKILLS
• Strong commitment to teamwork and accountability
• Communication and interpersonal skills
• Strong self-management skills, ability to handle multi-tasking activities
• High level of responsibility and ability to work under a tight schedule
• Good organization skills, capacity of adaptation to changing contexts/situations
• Excellent training, facilitation and capacity building skills
• Ability to work in fast changing environment and to multi-task and context-switch effectively between different activities and teams
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• Pronounced qualities of a leader
• Strong analytical and conceptual skills and the ability to think and plan strategically
• Proficient in using the Microsoft Office
• English level — Upper-Intermediate