Особисті дані приховані

LILIIA PIKUSH
track dispatcher
Beginner dispatcher eager for success. Highly motivated to
prove my value for a company, who ready to take on a
dispatcher without experience in the industry, but with I have
a great experience in tourism industry, which are very close in
many aspects such making conducting the negotiation
process, searching for the best routes and the best prices on
the market. I am ready for fast learning and able to build
strong personal relations.

CONTACT PROFESSIONAL EXPERIENCE

M: [відкрити контакти](див. вище в блоці «контактна інформація») MS CLUB TRAVEL AGENCY, KYIV | Head of
Tourism Department, Luxury Travel Advisor
P: [відкрити контакти](див. вище в блоці «контактна інформація»)
2005 – Present
A: Kyiv, Ukraine
Key responsibilities:
Analyze current and past financial data.
Hole run of department and team.
HARD SKILLS Client negotiations, organizing different exclusive luxury trips.
Visiting and organizing a lot of FAM trips, workshops and
Ability to work with loadboards. seminars.
Conflict resolution, advertising.
Invoicing.
Knowledge of market analysis.
Equipment knowledge.

Samba travel agency,Kyiv | Travel advizor
SOFT SKILLS 2003 – 2005
Key responsibilities:
Time management. Selection and sale of travel services.
Clients support during the tour.
Stress resistance.
Attention to details.
Good communication skills. EDUCATION
Problems solving skills
Professional English, native Kyiv State University of Trade and Economy, Ukraine
Ukrainian and Russian
languages. Master's degree with honors in Tourism and Travel Service
Management
ACHIEVEMENTS 1998 – 2003
Kyiv State University of Trade and Economy,
2015 – 2020 Ukraine
Bachelor's degree in Language Interpretation and
Company profit inreased on Translation
22% percent 1998 – 2003
2020– 2022 Pro Dispatch School, Online

By my management in Covid Certificate in Logistics and Dispatching
and post covid years number
2023– 2024
of clients increased on 12%
Comprehensive ten modules course about the logistics industry and
truck dispatching. Modules included information about route planing,
invoicing, market analysis, problem solving, broker negotiations etc.