Катерина

KATERYNA HALUZINSKA
Kyiv | [відкрити контакти](див. вище в блоці «контактна інформація») | 21.06.1988 | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

GENERAL INFORMATION__________

I am a trustworthy, well-organized, and purposeful individual with a strong work ethic. I am skilled in teamwork,
problem-solving, and effective communication. Capable of managing tasks efficiently. Committed to giving my best
effort in every task to achieve the coming result. A proactive learner with a passion for acquiring new knowledge and
skills, willing to learn new technologies and tools. A results-driven professional with a strong track record in time
management, critical thinking, and leadership. I am dedicated to personal and professional development and eager to
contribute to a team that values continuous improvement and innovation.

WORK EXPERIENCE__________

Leading specialist, Office Management Department Sep 2016 - Oct 2022
Kyiv National University of Trade and Economics
 Created, and checked agreements, orders, letters, and e-mails, filed them under different demands that helped lead
office work due to the legal requirements.
 Carried out various requirements from the government of the university and departments that contributed to the
coordinated work of the entire university.
 Sent important information to the whole university, so employees could work according to the changes and were
aware of the latest news.
 Fulfilled checking and controlling the international agreements that allowed collaboration with foreign partners
therefore the students had a chance to study and receive training abroad.
 Managed day-to-day operations of the department during the chief's absence, ensuring smooth functioning and
timely completion of tasks. On top of that, I had a chance to bring to the table proposals for improving the
department's processes.
 Facilitated the training of new team members. My key objectives were to share knowledge and acquaint
newcomers with university processes.
 Was responsible for making up the department’s monthly report which gave the management and the accounting to
calculate the salaries.

Specialist, Clients’ Information Support Department Mar 2012 - Sep 2016
Forward bank
 Provided high-quality customer support and information to the bank’s clients or potential clients about various
bank’s products and services to convince them to trust the bank, and therefore bring benefit to the bank.
 Figured out different situations and made solutions to help and satisfy clients’ needs, demonstrating communication
and problem-solving skills.
 Actively promoted and successfully sold bank products and services to clients, using a customer-centric approach
that increased the bank’s revenue and also I was declared the best employee of the quarter.

SKILLS__________

Proficient in Optima-Work Flow, MS Office
Familiarity with SQL
Languages: Ukrainian (native), English (Advanced)

EDUCATION__________

English Language Course, English Prime Nov 2022 - Feb 2024
Training in selling bank’s products, Privat Bank Jun 2021- Jun 2021
Master’s degree in finance, Kyiv National University of Trade and Economics Sep 2020 - Dec 2021
Course “Microsoft Excel. Professional level 1”, Educational Center of Innovation Aug 2019 - Aug 2019
Course “SQL Essential CBS”, Cyber BionicSystematics Jul 2019 - Jul 2019
Master’s degree in law, State Tax University Sep 2009 - Jun 2010
Police financial and legal academy Sep 2005 - Jul 2009