Світлана

Svitlana Ivanova
Administrator, HR, office manager,
Customer Service Manager,
Storekeeper, Assistant Manager

Cont. information: mobile [відкрити контакти](див. вище в блоці «контактна інформація»)
email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Linkedin: [відкрити контакти](див. вище в блоці «контактна інформація»)

Key directions:
- I can draw up the technical documents and price lists;
- work in EDMS (electronic document management system);
- conducting interviews;
- prepare vacancy announcements for recruitment of national staff and circulate through relevant channels;
- maintaining a client base (Broker);
- daily and monthly reporting, maintaining time sheet, attendance sheet, leave request, leave request mission;;
- document flow control;
- work with the warehouse (control of goods turnover);
- accounting reporting;
- working with SharePoint;
- confident PC user: MS SharePoint, MS Office (Word, Excel, Outlook, Zimbra, PowerPoint, Team,
Skype)
- internet skills (Internet Explorer, Opera, Mozilla, Firefox);
Experience:
01.2023-until now -Admin/HR Assistant at the humanitarian French organization Acted
My duties include:
Assist Area HR/Admin Manager for preparing all administrative letters; Assist Area HR/Admin Manager in order to make sure that all Admin FLAT procedures are implemented and following regularly; In charge of contract making and / or renewal as and when requested by Area HR/Admin Manager; Update the staff follow up tables with logistics and finance. Assist Area HR/Admin Manager in filing physically and electronically all administration and HR files in the base and sending it to capital office. Prepare vacancy announcements for recruitment of national staff and circulate through relevant channels; If requested by Area HR/Admin Manager, take part in interviewing candidates; Inform candidates about result of interviews and follow up hiring of successful candidates; Check references of candidates. Keep updated the Staff Data file; Collect attendance sheets, leave request and timesheets forms and other required forms from the sub offices on a monthly basis; Provide technical support to all staff as per need basis to fill-up and manage timesheet; Receive all signed Attendance and Timesheet, ensuring proper information; make coherence checks and shares inconsistencies with the finance team; Prepare Attendance and Timesheet Consolidated file for all Bases in the area; Assist Area HR/Admin Manager in filing, storage and sending attendance sheets, leave request and timesheets forms and other required forms in the office. Assist Area HR/Admin Manager in scanning and storing of personal files and other HR data.

08.2022-01.2023 - assistant to the head of the enterprise "CMSU"
Work in the SED, receiving calls, organizing meetings, organizing corporate meetings, carrying out the instructions of the manager, controlling the document flow and the work of other departments.
2013-06.2022 - office manager at IC "Eurolife Ukraine".
Work with documentation, work with a database (introduction and registration of policies – DB Broker), work and communication with people, organization of meetings, trainings, help with seminars, telephone conversations, systematization of documents, formation of cases and archival storage, consulting on services, communication with the internal team, reporting and accounting, monthly and annual summaries of the work done, analysis and proposals for improving the work plan, implementation of the set plans for the volume of insurance contracts, ensuring the vital activities of the office.
1997-2013 - statistician, storekeeper at a dental polyclinic.
Work with documents (Excel tables, Word), reporting, accounting, reconciliation, work with medical and technical outfits, calculation of submitted units, amounts, preparation for payroll, statistical report at the end of each quarter, year. Keeping warehouse records, receiving and issuing materials, control of goods circulation, monthly reports, warehouse control, monthly counting and reconciliation of balances, ordering goods.

Courses:
Beetroot Academy, course QA Manual 04-05.2022
Ukrainian school of salvation, course pre-medical assistance 18.09.2023
English language school “Speak Well”, Feb.2024

Education:
VNTU, Faculty of Automation and Computer Control Systems, 1994-1999.
higher technical


Languages:
●Ukrainian - fluent
●Russian - fluent
● English – A-2 (I continue my studies)

Additional Information:
Communicative, punctual, attentive, result-oriented, able to work in a team and independently. I learn quickly, take responsibility for the performance of my duties, use my time effectively and respect the time of others.
Hobbies and interests:
communication with people, travel, active recreation.