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Досвід роботи

Project Manager at US Company

з 11.2024 по нині (1 рік 6 місяців)

Responsibilities:
- Coordinated end-to-end projects across the full SDLC, including website development, design, automations, and third-party integrations
- Managed a cross-functional international team of 7 (designers, devs, SEO & content managers)
- Coordinated multiple parallel projects (5+), ensuring timely delivery, quality, and scope alignment
- Supervised CMS and frontend processes: WordPress, Squarespace, page builders, with occasional HTML/CSS/JS adjustments.
- Coordinated automation and CRM workflows, integrating client systems and improving efficiency.
- Applied Agile methodologies (Scrum), facilitating sprints, backlog management, and stakeholder updates.
- Defined project scope, created documentation, and maintained clear requirements and briefs
- Monitored risks, identified blockers, and drove process improvements to optimize delivery speed and quality.
- Supported marketing-related tasks as needed.

Aechievements:
- Identified and eliminated a key delivery bottleneck (slow client responses) by introducing structured deadlines → reduced team idle time and improved project flow
- Reduced project duration by 50% (from 6-8 to 3-4 months) through analysis of delays and optimization of stalled projects → freed up team and infrastructure resources
- Increased delivery throughput from 1 to 3-4 projects per quarter by improving workflows and removing blockers
- Proactively identified and mitigated risks on a weekly basis → improved delivery predictability and reduced critical issues

Junior Project/Product manager

з 04.2024 по 08.2024 (5 місяців)
SMG Capital, Дистанційно (IT)

About me:
I’m an ambitious, attentive, goal-oriented, positive, open, communicative and organized person. I like to grow and learn something new all the time.

I worked at SMG Capital. The company is engaged in creating and scaling startups.
I managed a team of 10 people, we created a startup idea ( Educational app for children ) from scratch to an MVP focused on the American market.

My main responsibilities were:
— Worked according to the SDLC stages
— Used the Scrum methodology (created project backlog, sprint backlog, sprints)
— Took part in planning the project budget
— Planned and coordinated sprints
— Identified and analyzed potential risks
— Prioritized tasks using the MoSCoW method and tracked deadlines
— Coordinated a team of 10 people, mostly designers and marketers, and occasionally worked with developers and QA
— Communicated with stakeholders regularly
— Coordinated market research and created User Stories
— Took part in and coordinated Product Discovery
— Handled onboarding for new team members
— Delivered presentations and created reports for leadership on the progress and status of the project

Achievements:
- Consistent adherence to deadlines
- High-quality task execution
- Well-coordinated team collaboration
- Quick and effective problem-solving
- Built trust-based relationships within the team, resulting in stronger engagement
- Introduced Agile practices that improved sprint planning and team focus
- Delivered MVP on time and within scope
- Positive feedback from leadership regarding team performance

I’m looking to join a company that values its team members and actively supports their growth. For me, a supportive and open-minded work environment is essential — where every voice is heard and people feel safe to express their ideas and reach their full potential.

Project-менеджер

з 11.2023 по 03.2025 (1 рік 5 місяців)
Flash, школа англійської мови, Дистанційно (Освіта, наука)

Project Manager
Flash — English school | Remote (EdTech). 02.2024 – 03.2025 (1 year 1 month)
Managed the launch and operational scaling of a new branch of the English language school targeted at the US market. Worked directly with the company founder as a Project Manager to support the strategic launch of the product, improve customer experience, and build internal processes from scratch.

Responsibilities:
- Oversaw a cross-functional team of 8 people (marketers, designers, learning coordinators, sales managers, teachers).
- Built the sales department from the ground up: developed pricing, offers, created sales scripts and trained the team.
- Developed and implemented a marketing & lead generation strategy in collaboration with the marketing team
- Led weekly team stand-ups and 1:1 syncs to ensure alignment and performance.
- Conducted customer onboarding sessions via Zoom/Google Meet and demonstrated product value.
- Analyzed customer feedback and monitored satisfaction, passed insights to product/marketing teams.
- Created and maintained project documentation, tracked KPIs (conversion, retention), provided weekly/monthly reports.
- Managed tasks and deadlines via Slack/Google Sheets and CRM, controlled project scope and delivery.

Achievements:
- Successfully launched the US branch of the school within tight deadlines.
- Created a fully functioning sales system with documented processes, trained team, and optimized scripts.
- Boosted average deal size and improved sales conversion rates via custom scripts and mentorship.
- Initiated and co-led the development of a dedicated landing website for US audience, tailored to user needs.
- Received positive feedback from leadership and students, maintaining a high NPS and retention rate.
- Fostered a collaborative and motivated team environment focused on timely delivery and continuous improvement.

Освіта

НПУ Драгоманова

Туризм, Київ
Вища, з 2018 по 2022 (4 роки)

Додаткова освіта та сертифікати

Just School - англійська мова

2 роки. Пройшла 3 повні рівні англійської мови: від А2 до В2 (Upper intermediate)

Genius Space - IT Project Manager

2025, 2,5 month

Genius Space - Project Manager Course

2024-2025

Знання і навички

• Ведення переговорів
• Робота з клієнтами
• Адаптивність
• Управління командою
• Аналітичне мислення
• Figma
• Ведення CRM
• Проведення презентацій
• Jira
• Уміння аналізувати
• Agile
• Notion
• Управлінські навички
• Управління ІТ-проєктами
• Task management
• Deadline management
• Team management
• Stakeholder management
• Optimization of business processes
• Cross-functional Team Collaboration
• Time management
• Problem Solving & Decision Making
• Google Workspace
• ClickUp
• Basic understanding of Agile principles
• Working with international teams
• Educability

Знання мов

Англійська — вище середнього

Додаткова інформація

Project Manager with 2.5+ years of experience delivering projects and collaborating with international teams. Known for strong ownership, proactive mindset, and ability to identify process improvements.

I’m deeply involved in my work, focusing not only on execution but also on optimizing workflows and enhancing team efficiency. I’m open to new challenges, quick to adapt, and not afraid to take on unfamiliar tasks.

I bring a positive, supportive approach to teamwork - helping to keep team members motivated, aligned, and focused on results. I value structured collaboration, continuous growth, and delivering outcomes that create real impact.