Особисті дані приховані

VICTORIA FILATENKO
Project Manager
IT Project Manager
MazeLogic | Remote | SaaS, Web platforms
11.2025 - 05.2026 - (6 months)

The company specializes in developing CRM systems,
Profile
web platforms, and custom digital solutions for businesses
Project Manager
across different industries.
Project Manager with 3 years of
experience leading cross-functional
Duties:
teams on SaaS products, EdTech
Managed full project lifecycle from planning to delivery
solutions, websites, CRM systems,
Coordinated cross-functional teams of developers,
and web platforms. Skilled in building
designers, and QA engineers
effective communication between
Conducted sprint planning, stand-ups, retrospectives,
teams, identifying blockers, and
and weekly sync meetings using Scrum
improving workflows for faster and
Created project documentation, technical
smoother delivery. Experienced in
documentation, tasks, User Stories, and Acceptance
coordinating development, design, and
Criteria
product processes, ensuring high-
Managed backlogs, priorities, deadlines, and sprint
quality implementation and efficient
delivery
collaboration. Strong communicator
Monitored and resolved blockers, risks, and workflow
with clients and stakeholders, able to
bottlenecks
clearly align expectations, priorities,
Reviewed UI/UX designs and controlled
and project goals. Proactive in risk
implementation quality
management, task prioritization, and
Coordinated Product Discovery and feature planning
process coordination, ensuring
Communicated with stakeholders and translated
projects move efficiently from idea to
business requirements into development tasks
launch in fast-paced environments.
Tracked project progress and prepared project reports

I’m inspired by environments that
Achievements:
encourage open communication, value
• Increased task delivery speed by 30% by identifying and
different perspectives, and are always
resolving key development bottlenecks
looking for ways to improve.
• Proactively identified project risks and implemented
mitigation strategies to prevent delivery issues
• Prevented deadline shifts through effective task
Contact me
prioritization and sprint scope management
Phone number - [відкрити контакти](див. вище в блоці «контактна інформація»)
• Improved team workflow efficiency by optimizing
Email - [відкрити контакти](див. вище в блоці «контактна інформація»)
communication and coordination processes
Telegram - @v_filatenko
• Ensured stable and predictable sprint delivery through
LinkedIn - [відкрити контакти](див. вище в блоці «контактна інформація»)
proactive backlog and dependency management
963a1a379
• Strengthened collaboration between development,
design, and QA teams, reducing blockers and improving
Kyiv, Ukraine
delivery flow
Skills Creative Project Manager
Project Management Britt Creative - US, North Carolina | Remote |
• Agile (Scrum, Kanban), SDLC Ecommerce
• Risk & Issue Management
11.2024 - 03.2026 (1 year & 5 months)
• Task & Deadline Management
• Sprint Planning & Backlog Management
US-based digital agency delivering e-commerce and
• Business Process Optimization
• Cross-functional Team Leadership
web solutions for international clients.
• Stakeholder & Client Communication
• Conflict Resolution Duties:
• Product Discovery & Delivery Management Coordinated end-to-end projects across the full
• Documentation, Scope & Requirements SDLC, including website development, design, QA
Management Managed a cross-functional international team of 7
Coordinated multiple parallel projects (5+)
Technical & Product
Supervised CMS and frontend processes:
• Web Development Processes
• SaaS & CRM Systems
WordPress, Squarespace, page builders
• Website & Booking Platform Development Coordinated automation and CRM workflows,
• API & Third-Party Integrations integrating client systems and improving efficiency.
• CMS & Website Builders Applied Agile methodologies (Scrum), facilitating
• Basic QA & Testing sprints, backlog management, and stakeholder
• UI/UX Coordination & Design Review updates.
• Technical Documentation & User Stories Defined project scope, created documentation, and
maintained clear requirements and briefs
Analytical & Soft Skills
Monitored risks, identified blockers, and drove
• Analytical Thinking & Problem Solving
• Adaptability & Fast Learning
process improvements to optimize delivery speed
• Decision-Making and quality.
• Process Coordination & Workflow Supported marketing-related tasks as needed.
Optimization
• Attention to Detail Achievements:
• Strong Communication & Team Identified and eliminated a key delivery bottleneck
Collaboration (slow client responses) by introducing structured
deadlines → reduced team idle time and improved
Tools
project flow
• Project & Communication: Jira, ClickUp,
Notion, Confluence, Slack, Google
Reduced project duration by 50% (from 6-8 to 3-4
Workspace months) through analysis of delays and optimization
• Design: Figma, Canva, Adobe of stalled projects → freed up team and
• Web Platforms & Builders: WordPress, infrastructure resources
Squarespace, Elementor, Beaver Builder Increased delivery throughput from 1 to 3-4 projects
• Collaboration & Development: GitHub per quarter by improving workflows and removing
blockers
Proactively identified and mitigated risks on a
weekly basis → improved delivery predictability and
Education reduced critical issues
Mykhailo Drahomanov University
2018-2022
Bachelor’s Degree in Tourism
College of Communication. Kyiv
2014-2017
College Degree (Junior Specialist),
Tourism
Language
English - B2 Upper intermediate
Ukrainian - C2 Native Speaker
Courses Junior Project|Product manager
Just School - School of English SMG Capital - Kyiv | Remote | EdTech
Finished 3 General English courses: 10.2024 - 04.2025 (6 months)
A2 - B2
And Business English course for The company is engaged in creating and scaling
B2/C1 startups.

Genius Space Duties:
ІТ Project Manager course Delivered educational app MVPs for the U.S.
2024-2025 market from scratch to launch
Coordinated a 10-person cross-functional team
within Scrum framework
Managed sprint planning, task prioritization, risk
analysis, and delivery tracking
Led Product Discovery, market research, and
stakeholder communication
Created User Stories & Acceptance Criteria
Conducted onboarding and prepared reports and
presentations for stakeholders

Achievements:
Increased team efficiency by 30% through stronger
collaboration and streamlined workflows
Reduced project delays by proactively resolving
blockers and risks
Improved sprint planning and delivery focus by
introducing Agile best practices
Successfully delivered MVPs on schedule

Project Coordinator / Sales Lead
Flash | Remote | EdTech
11.2023 - 03.2025 (1 year & 5 months)

Managed the launch and operational scaling of a new
branch of the English language school targeted at the US
market.

Duties:
Managed a cross-functional team of 8 people,
overseeing delivery, deadlines, and project scope
Built and scaled the sales department from scratch,
including pricing, sales scripts, and team training
Led team stand-ups, 1:1s, customer onboarding
sessions, and stakeholder communication
Tracked KPIs, customer satisfaction, conversion, and
retention metrics through regular reporting

Achievements:
Successfully launched the U.S. branch within tight
deadlines, ensuring smooth market entry
Built a scalable sales system from scratch
Increased sales conversion rates and average deal
size through optimized scripts and mentorship
Maintained high customer satisfaction and retention
rates through strong communication and support