Serhii

SERHII MOLCHANOV
PROJECT MANAGER
With more than 11 years of experience in communicating with
different people in the construction and film business, I have a unique
ability to understand and fulfil clients' needs. Strong communication
skills and the ability to find solutions in difficult situations have
allowed me to build strong, long-term relationships with clients and
partners. Having organised more than 200 events and implemented
more than P
20RSPA
OJE C T MIAknow
projects, N A Ghow
E Rto ensure client success by
increasing customer satisfaction and expanding the client base. My
ability to adapt to changing market conditions makes me an ideal
[відкрити контакти](див. вище в блоці «контактна інформація») candidate for the position of Customer Success Manager.

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Kyiv, Ukraine EXPERIENCE

SKILLS
LLC “GRAND-PROFIT”
HARD SKILLS
Project manager
Project management over the entire April 2012 - Present
life cycle
Organization and management of business processes
Communicating with clients
Market and competitor analysis, tracking trends to identify growth prospects
Ability to find solutions
Expanding the client database
Organizational skills
Negotiating and concluding contracts
Project planning
Management of financial flows
Negotiation skills
Achievements:
Customer service
Development of this part of the company's business from scratch
Preparation of budget
Creation of a client base
English- B2
More than 200 events of various formats from film shootings to concerts were organized
SOFT SKILLS Built strong and long-term relationships with all leading production studios and concert
Creativity agencies
Communicability I have made the location well known over the years
Flexibility
Client oriented approach
Leadership
LLC “BYDIN”

INSTRUMENTS Project manager
May 2016 - Present
Google Docs
Autocad New customer research and negotiations with them
VSCode Management of the project
1C Management and organization of engineering and technical works
HTML/CSS/JS/React Interaction with the client, communication and response to the client's needs;
Canva/ Adobe Photoshop Preparation of budget and project documentation
Trello Increasing company awareness through the use of social networks
Control of the quality of order fulfillment and work with contractors
Control of project financing
EDUCATION
Achievements:
KYIV POLYTECHNIC INSTITUTE Expanding the customer base
More than 20 SPA projects have been realized
Master’s degree in acoustic systems Formed a team of professionals in various construction spheres to perform high-quality

September 2004 - February 2010 services