Виктория

tel. [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Victoria Serhiienko

Objective: Dynamic Business Development Manager with over 8 years of experience in
driving revenue growth, forging strategic partnerships, and leading high-performing sales
teams to exceed performance benchmarks. Proven track record in identifying growth
opportunities, developing and executing effective sales strategies, and nurturing
long-term client relationships. Adept at market analysis, cross-functional collaboration,
and delivering exceptional business outcomes.

SKILLS:

• Expertise in identifying and acquiring potential clients using platforms like
Upwork, LinkedIn, Xing, and Freelancer.
• Proven ability to build and maintain long-term, fruitful relationships with clients.
• Skilled in managing and optimizing sales processes at every stage to maximize
conversion rates.
• Proficient in preparing compelling proposals and negotiating contracts to close
high-value deals.
• Strong ability to assess market trends, identify opportunities, and develop
strategies to capitalize on them.
• Experienced in creating and executing comprehensive sales plans that drive
revenue growth.
• Effective in leading, mentoring, and developing high-performing sales teams.
• Expertise in preparing and analyzing key performance indicators to inform
strategic decisions.
• Successful work in outstaff and outsource models
• Proven track record of working collaboratively with engineering, product, and
marketing teams to achieve business goals.
• Strength in problem solving, issue-resolution, ability to work in a deadline-driven
work environment, attention to detail, and ability to multitask.
• Adept at negotiating with C-level executives and other key stakeholders.
• Analysis of project requirements and ability to support discussion of technical
details
• Strong ability to present company services and value propositions to potential
clients effectively.
• General understanding of Web/Mobile technologies
• Extensive experience with Redmine, Trello, Hubspot Teamwork
PROFESSIONAL EXPERIENCE

WOP lab LLC. (Head of Sales department) feb 2022- until now

Responsibilities:
● Mentoring and assistance in finding potential leads using platforms: Upwork, Linkedin, Xing and
searching for the best approaches together with lead gen and sales team to create the most favorable
bids and attractive marketing letters
● Company presentation, negotiations with C-level leads, providing case studies, references and
preparing all useful materials for the clients
● Preparing proposals together with technical team, participating in meetings with project team,
providing collected and designed documentation for the project manager to introduce a clear picture
of what the client wants to receive as an output
● Development of the sales plan. Preparing forecasts and KPI reporting for upper management to use in
organizational planning, financial forecasting, budget setting and strategic planning.
● Identifying market opportunities through meetings, networking, etc
● Maintaining communication with clients during project development and after delivery to make sure
that the client is happy with our service and satisfied with the team and our work
● Liaising with colleagues to develop sales and marketing strategies
● Producing department success reports

Hygge software (Head of Sales department) July 2020 – jan 2022

Responsibilities:

● Participation in meetings with sales and development team, discussion of project requirements,
specification analysis
● Handling outsource and outstaff sales processes
● Company presentation, providing case studies, references and preparing all useful materials for the
clients
● Signing the contract, providing post-sales assistance. Own all plans and strategies for developing
business and achieving the company’s sales goals
● Development of the sales plan. Preparing forecasts and KPI reporting for upper management to use in
organizational planning, financial forecasting, budget setting and strategic planning.
● Building process and funnel for manual top-down reachout, onboarding, activation, and expansion
● Evangelize the product and personally help close largest deals
● Work collaboratively across teams - including Engineering, Product and Marketing
● Establish the inbound lead requirements needed to meet company sales objectives
● Provide full visibility into the sales pipeline at every stage of development
● Establish and foster partnerships and relationships with key customers both externally and internally
Qualium systems (Sales manager) Dec. 2019 – June 2020

Responsibilities:

● Finding potential customers in Linkedin, Xing, developing new markets, negotiation with leads
● Communication with key stakeholders at all levels of an organization, including executive and
C-level
● Establishing and maintaining strong relationships with customers throughout the sales cycle
● Solve problems for clients and customers by developing innovative and tailored sales solutions
● Participation in meetings with pre-sales team, discussion of project requirements, specification
analysis
● Company presentation, providing case studies, references and preparing all useful materials for the
clients
● Signing the contract, providing post-sales assistance

Requestum (Sales manager) Feb. 2016- Nov. 2019
Responsibilities:

● Searching for new clients ( Upwork and other sales channels) signing contracts, communication with
potential customers via telephone, Skype, email
● Participation in the meetings with pre-sales team, discussion of the project requirements, specification
analysis
● Development of long-term cooperation with customers.
● Preparation of project documentation

C&I company (Sales/ project manager) May 2014 – January 2016
Responsibilities:

● Searching for potential clients using Upwork, Linkedin, Freelancer.com
● Communication with customers via telephone, Skype, email
● Preparation of commercial offers
● Communication between the team involved in the project
● Planning and monitor process of product development and delivery

EDUCATION
Kharkov pedagogical academy
Faculty of foreign languages Specialty – linguist Bachelor's degree

Academy of the National Guard
Faculty of Humanities Specialty - an interpreter (Master`s degree)