Daniil

Skills
Soft skills
• Negotiation experience.
Possess the ability to professionally lead a negotiation with foreign officials or representatives to find the best solution for their obstacle. Thanks to reach communication experience in formal negotiations, I’m very well capable of handling any misunderstandings on a certain issue, having learnt all the necessary information about it.

• Attentive to small details.
Inclined to be attentive towards small details or data regarding an issue/a task. It’s done to acquire the best outcome of my performance on the task, simultaneously utilising analysis, critical thinking, experience, cognitive abilities, and expertise. And so, relying on the skills and abilities retained, it can confidently be stated that I possess all the necessary skills to handle assigned obligations.

• Pretty high proficiency in English.
Acquired fluency in English, achieving C1 level of mastery. Having finished language courses, also studying at a linguistic faculty, I obtained many diplomas and certificates that serve as evidence of my competency. The skills owned can be greatly applied when communicating and resolving issues in a foreign language for the benefit of a company.
Lastly, as mentioned before, considering the obtained experience of working with foreign clients and mediating negotiations, I’ve obtained valuable expertise sharpening all the skills of using the foreign language. So, it can certainly be said that I can be counted on when it comes to negotiating with foreign customers.

• Fast learner.
Considering that job tendencies and trends change rapidly nowadays, I think it’s crucial to be able to adjust to a fast-paced rhythm of learning and be eager to expand your skill set. For this reason, I’ve developed a skill set tailored for adjusting to a new environment, the growth of which I’m supposed to contribute to. Also, having elicited proficiency and expertise in English communication, I can apply the same methods of quick-learning, that helped me before, to be useful in resolving an issue.

Hard skills
• Advanced Textual Editing & Processing
Highly proficient in utilizing digital applications for corporate text editing, grammatical correction, and document formatting.
• Media & Research Tool Integration
Competent in leveraging advanced media utilities and digital appliances to enhance research depth, optimize data collection, and elevate project outcomes.
• Digital Design Application
Possess multiple years of practical experience operating digital design applications to support corporate visual communications and presentation standards.
Experience

Accumulated over two years of diverse professional experience across client relations, technical operations, and international corporate representation, occupying key roles including:
• Customer Support Specialist
• Technical Support Manager
• Corporate Representative for Foreign Affairs
Effectively balanced rigorous academic commitments as a university student while sustaining active engagement within the client service and corporate communications sectors. Successfully managed end-to-end client service operations, resolving escalated, high-pressure consumer issues and unexpected cross-border challenges. This practical exposure cultivated a high degree of professional confidence and established a comprehensive foundation in international client relations and service delivery excellence.
Education

Borys Grinchenko Kyiv University. Major (Linguistics) - English and French Philology/translation.