Nicolas

CAISERMAN NICOLAS
Senior Project Manager / Delivery Manager — White-Label B2B SaaS Platforms
Kyiv, Ukraine (based locally, open to remote/hybrid) | FR: [відкрити контакти](див. вище в блоці «контактна інформація») | UA: [відкрити контакти](див. вище в блоці «контактна інформація») | Telegram: @namresiak |
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

Delivery-focused Project/Program Manager with 9+ years specialized in white-label B2B SaaS platforms, leading
cross-functional teams (Dev, QA, DevOps, Design) through the full lifecycle of complex launches — across fintech,
travel-tech and crypto. Track record of standing up scalable onboarding and release processes for 45+ white-label
platform launches, owning delivery from scoping to production, for clients spanning every continent. Comfortable
running Agile ceremonies, driving stakeholder alignment, and getting hands-on with manual QA when a release needs
an extra pair of eyes.

9+ years in Project/Delivery Management • 45+ white-label platform launches delivered • 30+ concurrent enterprise
partners onboarded • 50%+ reduction in onboarding time-to-market

EXPERIENCE

Senior Project Manager — Entravel — Luxury Hotel Booking PlatformAug 2024 – Present
● Own end-to-end delivery for a white-label B2B travel platform, leading a cross-functional team of 8+, including
developers and designers, across Dev, DevOps, QA, Design and Marketing.
● Drove Agile/Scrum/Kanban adoption and quarterly roadmap planning, improving delivery predictability and
stakeholder visibility.
● Managed concurrent onboarding of 30+ enterprise whitelabel partners across every continent, owning the full
lifecycle from contract to live deployment.
● Designed and standardized onboarding workflows covering custom auth flows, payment integrations, and
multi-platform deployment (web, mobile, webview, API).
● Optimized CI/CD and release processes, improving production stability.
● Reduced onboarding time-to-market by 50%+ by implementing a comprehensive onboarding checklist and
structured intro calls, ensuring all requirements were captured and stored as a reliable reference for delivery teams.
● Run manual QA passes ahead of key releases alongside the QA team, catching regressions before deployment.

Project Manager / Account Manager — AmoovGroup — International Relocation CompanySept 2023 – Jul 2024
● Took on a hybrid delivery/client-management role to broaden commercial and client-facing experience alongside
project delivery skills.
● Streamlined internal workflows and cross-team communication processes between operations and client-facing
teams.
● Managed structured client pipelines, consistently delivering 50K+ EUR/month in tracked, process-driven revenue.

Delivery & Client Operations Lead — Yellow SoftwareDec 2022 – Apr 2023
● Short-term engagement: owned client account management and CRM/delivery operations via HubSpot for a
portfolio of B2B accounts.
● Built and maintained B2B/B2C delivery pipelines, standardizing handoffs between sales and delivery.

Business Developer / Delivery Support — Yellow CapitalSept 2021 – Dec 2022
● Supported delivery and product teams through UX optimization and internal tooling improvements.
● Evaluated blockchain project proposals for delivery feasibility and managed end-to-end client onboarding for clients
across every continent.

Product Manager / Scrum Master — Yellow TradingNov 2020 – Sept 2021
● Embedded Scrum ceremonies and delivery rituals for a trading platform team, improving sprint cadence and
cross-team transparency.
● Identified and resolved UI/UX and functional gaps across core trading systems, working directly with QA and
engineering.

Project Manager / Scrum Master — OpenwareOct 2017 – Nov 2020
● Delivered 15+ white-label CEX SaaS crypto exchange launches end-to-end, from scoping to production, for
enterprise clients spanning every continent.
● Coordinated parallel delivery across backend, frontend and infrastructure teams of 6 engineers per project.
 ● Established structured feedback loops (retros, client demos, QA sign-off) to drive continuous technical and product
improvement.

TOOLS & METHODS
Key Skills: Stakeholder Management, Risk Management, Vendor Management, Roadmapping, Budget Ownership,
Cross-functional Leadership, Release Management
Project & Collaboration: Jira, Confluence, Notion, Google Suite
Design & Whiteboarding: Figma, Miro
AI-assisted workflows: Claude (delivery docs, process automation, QA support)
CRM: HubSpot
QA: Manual QA / release regression testing (hands-on, alongside QA team)
Methodologies: Agile, Scrum, Kanban, cross-functional delivery, CI/CD process design

EDUCATION
● BTS – Technical Trader, Wood Industry
● French Baccalauréat – Literature

LANGUAGES
French (Native) • English (Professional) • Spanish (Beginner) • Ukrainian (Beginner)