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OLHA PIATKOVSKA [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
Business Operations & Strategy Lead Cyprus · Open to Relocation & Business Travel
Fractional COO · Senior Business Advisor · Executive Partner English C2 · French (Learning) · Ukrainian Native

PROFESSIONAL SUMMARY
Operational strategist and trusted business advisor with 8+ years of experience building, scaling, and optimizing companies
across trading, technology, energy, and luxury sectors. Known for operating at the intersection of strategy and execution —
translating ambiguous problems into clear decisions, and decisions into measurable outcomes.
Functions as the strategic right hand to founders and C-suite: structuring operations, closing international partnerships,
automating revenue workflows, and advising on growth decisions. Combines analytical depth with executive presence to
represent leadership in high-stakes environments. Delivered 25–40% efficiency improvements and €200K+ in new revenue
channels across engagements. Open to relocation and international travel.
Target roles: COO · Operations Manager · Senior Business Analyst · Business Advisor · Executive Business Partner — European
& international markets.

CORE COMPETENCIES

Business Analysis Operations Management Strategic Advisory

Process Optimization Revenue Growth Stakeholder Management

CRM & Automation Data-Driven Strategy Cross-functional Leadership

International Partnerships Agile / Scrum AI-Enhanced Workflows

PROFESSIONAL EXPERIENCE

Business Operations & Strategy Lead • Eleganza Jan 2025 – Apr 2026
‣ Architected operational infrastructure from zero, enabling the company to reach market-ready stage in under 90 days — 3× faster
than industry benchmarks for comparable launches.
‣ Acted as strategic advisor to leadership on product positioning, pricing strategy, and partner selection — directly influencing go-
to-market decisions.
‣ Negotiated and structured partnerships with 5+ vendors and distribution partners, expanding market reach by an estimated 35%.
‣ Implemented CRM and workflow automation stack (Notion, HubSpot, Make.com), cutting administrative overhead by 40% and
providing real-time pipeline visibility.
‣ Built cross-functional reporting dashboards tracking 12+ KPIs across sales, operations, and customer acquisition — shifting
decisions from intuition to data.
‣ Coordinated 3 cross-functional teams simultaneously across product, growth, and operations — zero missed critical deadlines.

Independent Business Consultant • Self-Employed Jan 2024 – Jan 2025
‣ Provided fractional COO and strategic advisory services to growth-stage businesses across e-commerce, professional services, and
international trade.
‣ Conducted operational audits for 3 SME clients, identifying systemic inefficiencies and delivering structured 90-day improvement
roadmaps adopted in full.
‣ Designed go-to-market strategy and partner outreach frameworks for 2 clients entering new European markets, reducing time-to-
first-partnership by 40%.
‣ Advised on CRM selection, workflow automation (Make.com, Zapier), and data reporting architecture — reducing manual
overhead by an average of 35% per client.
 ‣ Conducted competitive landscape analysis and pricing benchmarking across 4 sectors to support product and business model
decisions.

Head of Operations & Business Development • Palletman Trading LTD Dec 2022 – Jan 2024
‣ Redesigned core operational workflows, eliminating bottlenecks across logistics, admin, and BD — delivering a 30% efficiency
improvement within 90 days.
‣ Developed and executed international expansion strategy across 3 new export markets, generating €200K+ in new annual
revenue channels.
‣ Built and managed a portfolio of 10+ strategic international partnerships from prospecting through contract — with zero external
legal support.
‣ Founded 2 new functional departments (Business Development & Operations Control) including org design, hiring, SOPs, and KPI
frameworks — operational within 60 days each.
‣ Established executive-level data reporting infrastructure, reducing C-suite reporting cycle from 2 weeks to 3 days.
‣ Represented the company at 4+ international conferences and trade exhibitions, resulting in a 20% increase in inbound partner
inquiries.

Business Strategy Consultant • Freelance Oct 2022 – Dec 2022
‣ Delivered short-term strategic and operational consulting to SME clients during transition between roles.
‣ Supported 2 clients with process mapping, vendor selection, and stakeholder communication frameworks.

Strategic Executive Assistant & Business Advisor • NTK Metropoliya Jan 2022 – Oct 2022
‣ Served as primary business advisor and operational gatekeeper for a senior executive overseeing a 200+ person energy division.
‣ Designed and executed a personal brand and PR strategy that increased the executive’s digital presence by 60% across media and
professional channels.
‣ Coordinated 6+ press releases and media campaigns, strengthening the company’s positioning in a competitive regulated sector.
‣ Owned end-to-end documentation, legal coordination, and governance reporting — 100% on-time delivery across all compliance
requirements.

Business Analyst & Operations Advisor • IT Solutions Jan 2021 – Dec 2021
‣ Delivered market intelligence and competitive analysis that directly shaped product strategy and informed 3 major go/no-go
business decisions.
‣ Managed 3+ concurrent technology and business development projects end-to-end — on scope, on time, within budget.
‣ Built client and partner relationship frameworks that improved stakeholder retention across 15+ active accounts.
‣ Designed talent acquisition strategy and onboarded 10+ cross-functional specialists, reducing average time-to-hire by 25%.

Business Strategy Consultant • Freelance Nov 2020 – Jan 2021
‣ Provided interim consulting support to small business clients on operational structuring, documentation systems, and growth
planning.

Executive Assistant & C-Suite Advisor • ADAMAS PRAT Mar 2019 – Nov 2020
‣ Operated as the operational and strategic right hand to C-suite — managing priorities, stakeholder communications, and critical
business decisions.
‣ Served as cross-departmental liaison between executive leadership, legal, and finance — ensuring alignment across complex
multi-stakeholder projects.
‣ Orchestrated board meetings, high-stakes client presentations, and executive events for audiences of 50–200+.

Independent Business Strategy Consultant • Freelance Jun 2018 – Mar 2019
‣ Delivered process optimization consulting to 3 SME clients, identifying and eliminating operational inefficiencies across HR,
procurement, and project management.
‣ Designed business development strategies and vendor selection frameworks — adopted by 2 client businesses and still in use 2+
years post-engagement.

WHAT I BRING TO YOUR ORGANIZATION
 As Business Advisor As Executive Business Partner
I challenge assumptions, stress-test strategy, and provide the I run the operations so the CEO runs the vision. Decisions get
external perspective founders rarely hear internally. I ask the made, teams stay aligned, and nothing falls through the cracks
questions that save six months of wrong direction. — regardless of complexity or pace.

EDUCATION

Master’s in Legal Journalism — Diploma with Honours 2019 – 2020
Taras Shevchenko National University of Kyiv

Master’s in Journalism 2019
University of Tuscia, Italy

Bachelor’s in Journalism & Publishing — Diploma with Honours 2015 – 2019
Taras Shevchenko National University of Kyiv

LANGUAGES
Ukrainian — Native English — C2 Proficient French — Actively Learning

TOOLS & TECHNOLOGIES
HubSpot · Salesforce · Pipedrive · Notion · ClickUp · Asana · Jira · Google Workspace · Zapier · Make.com · Tableau · Power BI · SQL
(working) · ChatGPT / AI productivity stack · MS Office 365