Контактна інформація

Шукач вказав ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10796633/

Досвід роботи

Dispatcher

з 02.2023 по 08.2024 (1 рік 6 місяців)
GIG Express, Remote (Transportation and logistics)

1. Supervised a fleet of 3 trucks (Flatbed & Stepdeck)
2. Experience with dispatch softwares like (DAT, TRUCKSTOP) to find Good Loads for my Drivers.
3. Negotiated competitive rates with carriers and clients, securing profitable agreements while ensuring high service quality.
4. Managed CRM systems to manage customer interactions, process orders, and resolve issues, improving overall satisfaction.
5. Active communication between my drivers, clients, and warehouse teams to enhance operational efficiency.
6. Planned and scheduled efficient freight deliveries.

Dispatcher

з 04.2021 по 12.2022 (1 рік 8 місяців)
ADT, Other countries (Transportation and logistics)

Received 60+ Public emergency and non-emendency calls a day and
prioritise calls in order to effectiely dispatch official unit while tracking data in real time environment.

Read system maps and caller information and documented all details in system.

Automate document flow by ensuring logbooks and fire. Accidents and emergency reports were maintained with 100% accuracy.

Dispatcher

з 01.2019 по 02.2020 (1 рік 1 місяць)
Wheelers, Remote (Transportation and logistics)

• Dispatched drivers to assist upto 25 caller a day based an locations needs and availability.
• Evaluated and adjusted over 12 routes based on daily needs, availability of workers, traffic hazards and weather conditions.
• Kept detailed track of all available field and all in progress and completed calls.
• Managed and Updated CRM systems.

Customer support representative

з 03.2018 по 09.2018 (6 місяців)
wireNut Home services, Remote (Public and business services)

• Answered constant flow of customer calls with up to five calls in queue per minute.
• Consulted with customers to resolve issues and create effective solutions.
• Entered customer interaction details on a CRM software to track requests, document problems and record solutions offered.

Освіта

International European University

Computer Science, Kyiv
Вища, з 2019 по 2022 (3 роки)

Знання і навички

• Communicability
• Hardworking
• Management of CRM
• Freight transportation
• Honesty
• Ability to work in multitasking mode
• Productivity
• Educability
• Organization of road transport
• Active sales
• Direct sales
• B2B Sales
• B2C Sales
• Handling objections
• Conducting negotiations

Знання мов

Англійська — вільно

Додаткова інформація

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