Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10823703/

Досвід роботи

Call center operator

з 04.2023 по 03.2024 (11 місяців)
Фармастор, Dnipro (Medicine, pharmacy)

- sort out medications according to use and needs
- consultation with clients and patient over the phone or chats on product choice
- advertisement and sales of products and ensuring to meets target
- promoting company products to client

Head of customer support

з 09.2021 по 02.2023 (1 рік 5 місяців)
Uniquely, Dnipro (IT)

-Provided remote technical support for software and hardware products
- assisting customers with installations,
- troubleshooting and systems optimizations.
-Managed technical inquiries and resolved issues via phone and Remote Desktop applications

Call center operator

з 02.2019 по 08.2020 (1 рік 6 місяців)
Adelina Call Center & BPO, Dnipro (Telecommunications and networking)

- Engaged with customers to understand their needs, recommending products and services that met their requirements
- processed transactions, handled customer returns and exchanges and maintained a high level of store standards
- Assisted in the implementation of in store promotions and events to enhance customer engagement and increase sales

Sales representative

з 04.2017 по 10.2018 (1 рік 6 місяців)
call center (online pharmaceutical company), Kharkiv (Medicine, pharmacy)

- Reaching out and communicating with clients, while helping out with purchases
- compiling, calling and verifying leads for company bases and clients
- handling outbound calls for clients, tracking prospective appointments, closing up sales appointments and pitching in new offers for members and prospective members

Освіта

Business School Dnipro

Management, Dnipro
Вища, з 2020 по 2024 (4 роки)

Dnipro medical academy

Medicine, Dnipro
Вища, з 2015 по 2021 (6 років)

Знання і навички

• Confidence
• Google Meet
• Educability
• Teaching
• Communicability
• Responsibility
• MS Excel
• MS Office
• Organizedness
• Documentation management
• Conflict-free

Знання мов

• Англійська — вільно
• Російська — просунутий
• Українська — середній