Контактна інформація

Шукач вказав ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10835412/?puid=90200

Досвід роботи

Sales manager

з 01.2024 по 01.2025 (1 рік)
Insurance Supermarket, Remote (Finance, banking, and insurance)

* Answer inbound and outbound calls from leads.
* Worked as a qualifier and the responsibilities included assessing potential customers for insurance plans.
• Reviewed and qualified insurance claims, applications, and customer inquiries to ensure accurate processing and eligibility based on the company’s policy terms and conditions.
• Provide professional and empathetic customer service, handling inquiries, concerns, and complaints through phone calls and email.
• Accurately log and update customer details, claims status, and interactions in the company’s CRM and database systems to maintain comprehensive and up-to-date records.
• Educate customers about their insurance policies, coverage options, and claim processes to ensure they fully understand the services and products available to them.
• Collaborated with sales, marketing, and product teams to ensure that sales are closed upon every successful transfer to the sales team.

Data Entry Operator

з 02.2023 по 12.2023 (10 місяців)
Appen, Remote (IT)

* Regularly entered data from various sources, including paper documents, electronic files, or web applications, into computer systems or databases with a high level of accuracy and efficiency.
• Reviewed entered data for errors, inconsistencies, or missing information.
• Validated and cross-referenced data to ensure accuracy and completeness.
• Performed quality checks on entered data to identify and correct errors or
discrepancies.
• Maintained data integrity by adhering to established standards and protocols.
• Submission of escalation tickets when data is inconsistent or missing.

Sales assistant

з 01.2021 по 12.2022 (1 рік 11 місяців)
John Little Nigeria Ltd., Remote (Auto business and auto service)

* Assisted with various administrative tasks, including email management, calendar scheduling, and travel arrangements, for multiple executives.
• Responding to emails in record time and ensuring prompt correspondence.
• Conducted research and prepared reports, presentations, and meeting materials to support executive decision-making.
• Coordinated and executed virtual meetings and conferences, ensuring seamless communication and efficient time management.
• Managed social media accounts and assisted with content creation, engaging with followers and addressing inquiries.
• Handled confidential information with discretion and maintained a high level of professionalism in all interactions.

Освіта

Nnamdi Azikiwe University Awka, Nigeria

Business Administration, Odesa
Вища, з 2015 по 2020 (5 років)

Додаткова освіта та сертифікати

Introduction to Administrative Support Management

2 months

Basics of Virtual Assisting

3 months

Udemy, Sales Management

3 months

Знання і навички

• Attentiveness
• English
• Adapt
• Communicability
• MS Office
• Business communication
• Conflict settlement
• Teamwork
• Stress resistance
• Work with a large amount of information
• Time management
• Work with clients
• Educability

Знання мов

Англійська — вільно