Сервіс пошуку роботи №1 в Україні
Ankit
Chat manager
- Розглядає посади:
- Chat manager, Customer support representative, менеджер з підтримки клієнтів, Computer operator, Dispatcher, менеджер інтернет-магазину, Operations manager, фахівець з розвитку, Logistician, Support manager
- Вік:
- 27 років
- Місто проживання:
- Київ
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав: ТелефонЕл. поштуМесенджер
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10861847/?puid=2207318
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ANKIT PROFILE
DHARIWAL Dedicated Customer Support Professional with 3+ years of experience managing high-volume
chat and email support environments. Proven expertise in CRM systems, Zendesk, payment issue
CUSTOMER SUPPORT
resolution, and dispute handling. Known for clear communication, fast problem-solving, and a
PROFESSIONAL
strong ability to train and coordinate support teams.
CONTACT
WORK EXPERIENCE
Customer Support Executive • Lope Bet
[відкрити контакти ](див. вище в блоці «контактна інформація»)
Dec 2023 – Jan 2026
[відкрити контакти ](див. вище в блоці «контактна інформація»)
Telegram: @Ankii_amss
▪ Managed payment issues and platform complaints, ensuring swift resolution.
Nationality: Indian ▪ Operated CRM systems and Zendesk for efficient ticket management.
▪ Collaborated with technical and finance teams to resolve complex issues.
CORE SKILLS ▪ Onboarded and trained new employees on support tools and workflows.
Customer Support Manager • 1Win
— Customer Service Aug 2022 – Oct 2023
— CRM & Zendesk
▪ Handled account queries and customer complaints with high satisfaction rates.
— Email & Chat Support
▪ Managed 200+ chats daily, maintaining quality and response time targets.
— Communication
▪ Investigated user cases using CRM systems to ensure accurate resolution.
— Problem Solving
— Multi-tasking ▪ Assisted in onboarding and training of support staff.
— Time Management Customer Support Executive • 1xBet
— Team Coordination Jun 2022 – Jul 2022
LANGUAGES ▪ Delivered customer support via chat and email channels.
▪ Resolved platform-related complaints professionally and efficiently.
English — Professional EDUCATION
Hindi — Native
BA.LLB
Bharati Vidyapeeth University, Pune
2018 – 2023
DHARIWAL Dedicated Customer Support Professional with 3+ years of experience managing high-volume
chat and email support environments. Proven expertise in CRM systems, Zendesk, payment issue
CUSTOMER SUPPORT
resolution, and dispute handling. Known for clear communication, fast problem-solving, and a
PROFESSIONAL
strong ability to train and coordinate support teams.
CONTACT
WORK EXPERIENCE
Customer Support Executive • Lope Bet
[
Dec 2023 – Jan 2026
[
Telegram: @Ankii_amss
▪ Managed payment issues and platform complaints, ensuring swift resolution.
Nationality: Indian ▪ Operated CRM systems and Zendesk for efficient ticket management.
▪ Collaborated with technical and finance teams to resolve complex issues.
CORE SKILLS ▪ Onboarded and trained new employees on support tools and workflows.
Customer Support Manager • 1Win
— Customer Service Aug 2022 – Oct 2023
— CRM & Zendesk
▪ Handled account queries and customer complaints with high satisfaction rates.
— Email & Chat Support
▪ Managed 200+ chats daily, maintaining quality and response time targets.
— Communication
▪ Investigated user cases using CRM systems to ensure accurate resolution.
— Problem Solving
— Multi-tasking ▪ Assisted in onboarding and training of support staff.
— Time Management Customer Support Executive • 1xBet
— Team Coordination Jun 2022 – Jul 2022
LANGUAGES ▪ Delivered customer support via chat and email channels.
▪ Resolved platform-related complaints professionally and efficiently.
English — Professional EDUCATION
Hindi — Native
BA.LLB
Bharati Vidyapeeth University, Pune
2018 – 2023
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/10861847/?puid=2207318