Анна

Anna Syrytsia

Profile
Dedicated and community‑focused public health professional with extensive experience supporting vulnerable people. Demonstrates strong capability in crisis intervention, healthcare navigation, and multidisciplinary project coordination within fast‑paced and resource‑limited environments. Skilled at building trust, conducting needs assessments, and delivering targeted health education to improve individual and community well‑being. Recognised for a compassionate approach, effective communication skills, and a commitment to reducing barriers to essential health and social services across diverse communities.

Experience
Private English Tutor
08/2013 - Current
• Designed and delivered tailored English lessons for children, teenagers, and adults at varying proficiency levels.
• Prepared students for school exams, university entrance tests, and international certifications (e.g., IELTS, TOEFL).
• Developed personalised learning plans to improve grammar, vocabulary, pronunciation, and conversational confidence.
• Applied interactive teaching methods, including role‑play, multimedia resources, and real‑life scenarios.
• Monitored student progress through regular assessments and provided constructive feedback.
• Supported learners with special educational needs by adapting materials and teaching approaches.
• Built strong relationships with students and parents, ensuring clear communication of progress and goals.
• Managed scheduling, lesson planning, and administrative tasks independently, demonstrating strong organisational skills.
• Enhanced cultural awareness and cross‑cultural communication through language learning.
NGO “Globa 22” - Facilitator Team Member
08/2023 - 10/2023
• Supported community engagement initiatives, fostering inclusion and participation among diverse groups.
• Facilitated workshops on social issues, health awareness, and community resilience.
• Guided group discussions, encouraging collaboration and constructive dialogue.
• Assisted in planning and delivering educational sessions tailored to community needs.
• Provided one‑to‑one support to participants, addressing personal challenges and signposting to relevant services.
• Collaborated with colleagues to design interactive activities that strengthened group dynamics.
• Monitored participant progress and contributed to evaluation reports for project improvement.
• Promoted a safe, respectful environment that encouraged open communication and trust.
• Helped coordinate logistics for events, including scheduling, materials preparation, and outreach.
Public Health Center of the Ministry of Health of Ukraine - Mobile Clinic Social Worker
05/2023 - 07/2023
• Delivered social support services within mobile health units, ensuring accessible care for underserved communities.
• Assisted vulnerable groups (including displaced families, elderly, and people with disabilities) in navigating healthcare and social services.
• Conducted initial needs assessments and referred individuals to appropriate medical, psychological, and social support.
• Collaborated with healthcare professionals to coordinate patient care and follow-up services.
• Provided crisis intervention and emotional support to individuals experiencing trauma or distress.
• Facilitated health education sessions on hygiene, disease prevention, and mental well-being.
• Maintained accurate records of client interactions and service delivery for reporting and evaluation.
• Supported logistics of mobile clinic operations, including scheduling, community outreach, and resource distribution.
Restaurant Manager
09/2004 - 05/2006
• Supervised front‑of‑house and kitchen staff, ensuring smooth daily operations and high service standards.
• Oversaw recruitment, training, and performance management of team members.
• Managed customer service, resolving complaints effectively and maintaining guest satisfaction.
• Coordinated event bookings, including weddings, corporate functions, and private celebrations.
• Controlled budgets, monitored stock levels, and managed supplier relationships to ensure cost‑effective operations.
• Implemented health and safety standards, ensuring compliance with food hygiene regulations.
• Developed promotional strategies to attract new customers and increase repeat business.

References
Available upon request.

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Skills
• Crisis Intervention & Social Support
• Public Health & Epidemiology Awareness
• Healthcare Project Coordination
• Educational Program Design & Delivery

• Stress & Time Management
• Event & Team Leadership
• Research & Data Analysis
• Crisis Intervention & Social Support
• Public Health & Epidemiology Awareness
• Healthcare Project Coordination
• Educational Program Design & Delivery
• Stress & Time Management
• Event & Team Leadership
• Research & Data Analysis

Education & Qualifications
01/2023
Borys Grinchenko Kyiv University
Master's Degree : Social Work
01/2007
Dnipropetrovsk National University
Bachelor's Degree : Linguistics

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