Olha

OLHA POLUKHINA
Manager with 5+ years of experience in cross-functional project delivery.
Skilled in planning, stakeholder communication, risk management, and
team coordination, with a proactive approach to achieving project goals.

PROFESSIONAL EXPERIENCE
Family Caregiver, Ukraine, Kyiv (05.25 – 05.26)
Unplanned career break to provide full-Hme care for an elderly parent`s
• Coordinated healthcare, appointments, hospitals and daily care with
CONTACTS maintaining strong organizaHonal, communicaHon, problem-solving skills.
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація») Concentrix, Romania, Bucharest (on-site)
WhatsApp, Linkedin PosiEon: Content Reviewer (11.2024 – 05.25)
• Policy compliance, data labeling, quality assurance, bias detecHon,
relevance evaluaHon, feedback loops.
SOFT SKILLS Achievements:
Sales Trained and improved AI learning algorithms.
Persuasive
Managing project resources
CommunicaWon UTrust Insurance Agency, Romania, Bucharest (remote)
Scheduling & planning Position: Endorsement Specialist / Service Dep. (09.2024-11.2024)
Resourcefulness
Adaptability • Supported Account Managers on managing Fleet/Non-Fleet accounts.
MoWvaWon Handled endorsements: data entry, follow-ups, accuracy checks, billing,
MeeWng facilitaWon client delivery and calls.
Teamwork • Issued standard insurance certificates and forms.
AbenWon to detail • Reviewed audits, created audit review letters, and sent to clients..
Ordered MVRs and loss run reports as directed.
• Verified policies against applications and quotes.
HADR SKILLS
MSOffice (Word, Excel, PowerPoint).
• Followed up on new business and renewal submissions with carriers.
Completed additional projects and tasks as assigned.
MSVisio, Project, MindManager, 1C,
Achievements:
Photoshop, Canva, ASANA, CRM, Zendesk,
Slack, Twalk, Zoom, Trello, MailChimp, Consistently met deadlines for policy renewals and new submissions.
Pipeline, Jira, Confluence, Miro.
Soma System, Ukraine, Kyiv (on-site)
Driver’s license of category «B» PosiEon: Project /MarkeEng Manager (11.2017 – 11.2019)
Expanding presence of USA company in the Ukrainian market;
CreaHng markeHng campaigns, email campaigns
LANGUAGES (MailChimp), automated sales funnels, lead magnets for USA and
English – Advance Ukranian market; UpdaHng website content (products, arHcles, pages)
French – Pre-intermediate
and customer journey;
Ukrainian - NaWve
Russian - Fluent Organizing the implementaHon and control of a markeHng campaign for
a book on Amazon to the top;
Analyzing and reporHng monthly results;
EDUCATION Taking part at adapHng and creaHng an educaHonal program for the
GoIT School, Project manager, 2024 Ukrainian market based on the American and automated sales funnel;
Coursera, Google Project Manager, 2023 Organizing offline events for the company's spokes person to promote
NaWonal AviaWon University Bachelor, the product.
Manager/logisWc, 2008
Achievements:
Established a quality sales system for the company's services;
HOBBIES Expanded the customer base;
Photography, thriatlon, hiking Fulfilled the monthly sales plan by 100%.