Flourish

FLOURISH USHIE
Sales Representative/ Customer Service Rep

CONTACT PROFILE SUMMARY
I am a dedicated freelancer backed with more than 4 years experience
[відкрити контакти](див. вище в блоці «контактна інформація») in customer relations/sales and administrative management. Skilled in
[відкрити контакти](див. вище в блоці «контактна інформація») building positive relationships with customers , handling challenging
Calabar, Nigeria situations with tact and diplomacy and ensuring customer satisfaction.
https://t.me/FlourishUshie Strong communication skills, and a commitment to providing top notch
(Telegram link) assistance make me a valuable asset in any customer service role.

EDUCATION WORK EXPERIENCE
2021-2025 Globy Company Sales Manager (B2B Focus)| 2024-2025
UNIVERSITY OF CALABAR • Designed strategies to attract more buyers and sellers to
the platform
• Mass communication and
•Built Client relationships
Media relations. •Promoted features that make transactions easier and
more efficient
•Collaborated with other departments for effective workflow
SKILLS
•Followed up on leads
•Proficient In Microsoft •Introduced products and services to potential clients
Office,google workspace and CRM •Made inbound and outbound cold and hot calls. Sent
systems emails to customers, sent and responded to their
•Business evaluation messages.
•Time Management Rent To Own Services Customer Service Rep. | 2022-2024
•Active listening and empathy •Identified potential clients
•Efficient and quick learner •Explained loan products to clients
•Understanding clients’ financial situations and recommended
•Critical Thinking
the best loan options.
•Fast learner •Met sales targets
•Apt attention to detail •Collaborated with teams.
•Clarified interest rates, repayment schedules and fees

iSON Xperiences | 2020-2022
Call center operator
• Answering Customer inquiries.
LANGUAGES •Resolving customers issues.
English: Fluent (written and oral)
•Providing Information about services and products.
•Logging information on the CRM system for tracking
and quality purposes.
•Following scripts and procedures.
•Meeting performance targets.