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Customer support representative
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/11085897/
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Knowledgeable and dedicated customer service professional with extensive experience in the logistics
industry. Proven ability to foster strong relationships, resolve complex issues, and maintain exceptional
client satisfaction. Detail-oriented, organized, and motivated to contribute to continuous operational
improvement.
Work History
2024 – 2025 | Safety Assistant / Accounting Assistant (AR)
Standard Trucking (USA-based logistics company)
• Communicated with drivers regarding truck maintenance and repair scheduling
• Ensured accuracy and timely completion of safety-related documentation
• Delivered critical operational updates and coordinated maintenance processes
• Monitored paid and unpaid loads, verified payment accuracy, and maintained records
• Contacted brokers to resolve delayed payments and addressed discrepancies
• Identified and resolved internal payment issues to improve financial workflow
• Supported both Safety and Accounting departments to enhance operational efficiency
2022 – 2024 | Customer Service Representative
Arka Express, Ternopil
• Entered all order information into the company system
• Maintained communication with driver management and customers
• Provided timely updates and ensured customer satisfaction
• Addressed and resolved client concerns to uphold service quality
• Strengthened company image through professional communication and email etiquette
• Scheduled appointments, managed accessorial charges, and coordinated billing paperwork
• Collaborated with internal departments to optimize processes and documentation
Contact
■ Address: Ternopil, Ukraine
■ Email: [
■ Phone: [
Skills
• Complaint resolution – Very Good
• Report preparation – Very Good
• Account management – Very Good
• Creative problem solving – Very Good
• English language B2 – Very Good
• Polish language B2 – Very Good
Education
Bachelor of Science: International Communication in Business
Social Academy of The Sciences – Warsaw, Poland (2019–2022)
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