Chiamaka

CHIAMAKA IKECHUKWU
[відкрити контакти](див. вище в блоці «контактна інформація»)

[відкрити контакти](див. вище в блоці «контактна інформація»)

Profile
Motivated and adaptable professional with diverse experience in customer service,
teaching, and the online gaming industry. Known for strong communication skills,
excellent work ethic, and a calm approach under pressure. Proven ability to learn
quickly, deliver consistent results, and thrive in fast-paced environments. Seeking
opportunities to contribute to a team while continuing to grow both personally and
professionally.

Experience
Online game presenter - Evolution-Madrid | May 2024- January 2025
• Presented live-streamed casino games such as blackjack and roulette to a global
audience in real time.

• Maintained high energy and professionalism during long shifts while ensuring strict
accuracy in game delivery.

• Monitored gameplay, followed strict gaming protocols, and ensured compliance with
international gaming regulations.

• Trained in handling unexpected situations during live sessions with calmness and
discretion.

• Awarded “Best Performer” twice for exceptional accuracy, showmanship, and
audience interaction.

Customer service representative- IKON mining limited | January 2022- February
2024

• Responded promptly and professionally to customer inquiries and complaints via phone
and email.

• Maintained detailed records of customer interactions to ensure follow-up and issue
resolution.
• Demonstrated patience and empathy while managing difficult or upset customers.

• Consistently met or exceeded performance targets and quality standards.

English tutor (Primary school) – Private lessons / Online | February 2021- December
2021

• Developed and delivered tailored English lessons focusing on grammar, vocabulary,
reading, and conversational skills for primary school students.

• Created engaging lesson plans and learning materials suitable for different learning styles
and age groups.

• Fostered a positive and supportive learning environment to encourage student participation
and confidence.

• Assessed students’ progress regularly through quizzes, oral exercises, and assignments,
providing constructive feedback.

Education
Currently pursuing a degree – University of Kragujevac, Serbia | 2022 – Present

High School Diploma – Rantya High School, Nigeria | 2013 – 2019

Skills and abilities

• Excellent communication and interpersonal skills

• Strong problem-solving and conflict resolution abilities

• Proven leadership and team mentoring experience

• Ability to work effectively under pressure and meet deadlines

• Proficient in Microsoft Word and PowerPoint

• Adaptable and quick learner in fast-paced environments

• Experience with virtual teaching and online platforms

• Customer-focused with strong attention to detail

• Team collaboration and mentoring skills

• Fluent in English, with good cross-cultural communication
• Basic knowledge of pharmacology and healthcare concepts