Sergey

SERHII ZHIKHARIEV
Senior Product Owner Manager | Strategic Partnerships | Digital Services

Kyiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | English / Ukrainian

Profile
Product Manager with 10+ years of experience in B2C & B2B, driving growth across EdTech, RegTech,
Creative Tech,MilTech,Industrial IT and E-commerce. Expert in the full product lifecycle, from MVP to
scaling complex systems, including API (DaaS) and AI-driven solutions. Adept at managing high-load
architectures and technically complex products by merging data-driven strategy with deep UI/UX
insights. Passionate about leveraging ML/AI tools and market intelligence to optimize sales funnels
and maximize key business metrics (LTV, Retention, Revenue).

Core Competencies
● - Product Strategy & Growth: Market & Competitor Research, Hypothesis Generation, A/B
Testing, Sales Funnel Optimization.

● - Data & Analytics: Data-driven Decision Making, Product Metrics (DAU/MAU, Retention, Churn
Rate, Session Length, Page Depth, Conversion rate, Revenue, LTV, CAC, ARPU, NPS, NSM, etc),
Google Analytics, Tableau, Looker Studio, Hotjar.

● - Discovery & Design: User Research (Customer Development, JTBD), User Interviewing, UI/UX
Principles.

● -Leadership & Collaboration: Cross-functional Team Leadership, Stakeholder Management,
Agile/Scrum, Jira, Confluence, Miro.

Professional Experience

Feb 2022 – Dec 2023 | Ukraine

• Coordinated with multidisciplinary engineering teams under NDA restrictions.

• Participated in prototyping, testing, integration, and operational deployment activities.

• Worked on unmanned aerial vehicle (UAV) and unmanned surface vessel (USV) development
programs.

● Tested several UAV drones.

● Managing crossfunctional teams.

● Implemented A/B testing session through discovery.
Worked with resin composite airframes, integrated electronic components into airframes,
and configured MissionPlanner.
Managed inventory tracking for components and materials and introduced facility
management processes.
Managed very basic Risk management .
● Started Lean methodology through UAV Manufacturing.


Skills:JTBD,user interviews, competitor research, Product roadmap, backlog management,
prioritization frameworks: MoSCoW, ICE,PRD, BRD, user stories, acceptance criteria, use
cases, user flows, CJMScrum/Kanban, sprint planning, daily stand-ups, retrospectives,
release planning, Gantt charts, RACI, risk register,Kanban
● Value Stream Mapping,SOP,Continuous Improvement,LEAN,Autocad,

Jan 2024 – Present | Ukraine

Business Development Manager — Confidential MilTech Company (NDA)

• Manage opportunity qualification, negotiations, proposal preparation, and contract support.

• Support participation in NATO, EU, and UK defense initiatives, industry events, and partnership
programs.

• Develop strategic partnerships with defense manufacturers, government stakeholders, investors,
and system integrators.

• Lead international B2G and B2B business development activities within the defense technology
sector.




CPO / Business & Delivery Lead — Brama Partners
Feb 2025 – Present | Kyiv, Ukraine

● Helped build and scale a digital services company from inception to a team of several dozen
employees.
● Oversaw business development, presales, account management, portfolio governance, and
delivery operations.
● Conducted business development activities across North America and Europe.
● Led negotiations with C-level stakeholders from international organizations.
● Built partnerships with software vendors, consulting companies, and referral networks.

● Identified new market opportunities and launched service offerings for new industries.
● Generated approximately $600,000 in revenue through business development and client growth
initiatives.

Chief Project Management / Delivery Lead — :DTEAM
Jan 2021 – Feb 2026 | Kyiv, Ukraine

● Led end-to-end project delivery from presales and scoping through execution and client
relationship management.
● Managed multiple parallel engagements, including budgeting, resource planning, and
stakeholder coordination.
● Supported business growth through lead generation, proposal development, and deal closing.
● Managed distributed teams and improved delivery transparency and operational efficiency.
● Conducted client communications and maintained long-term customer relationships.
Growth & Optimization (CRO): Drove Conversion Rate Optimization (CRO) and product growth via
A/B and Split-testing, combined with deep user behavior and product analytics.
● Ecosystem Management: Identified and integrated essential third-party tools, partners, and
payment solutions (PSP's) for product scaling and new launches.

● Technical & Internal Solutions: Led the development of in-house solutions, including custom
CRMs and analytical systems.
Stakeholder Management: Build effective dialogue between stakeholders and teams, providing
strong team management and advocacy.

● People Management: Managed and mentored cross-functional development teams, focusing on
performance, continuous improvement, and professional growth.
Issue Resolution: Proficient in solving urgent internal and external product emergencies.

Project Manager — Public Platform for Monitoring Government Tenders
Feb 2021 – Sep 2024 | Kyiv, Ukraine

● Coordinated cooperation with government agencies focused on monitoring public finance
spending.
● Supported development of operational processes and transparency-focused initiatives.
● Worked in a mission-oriented environment requiring strong accountability and stakeholder
Alignment.









● Product Delivery Manager — Akasta

● Nov 2020 – Feb 2022 | Kyiv, Ukraine

● Led a startup team of five in developing a product for test environment management and
failed-test data handling.

● Structured delivery processes, early customer onboarding, and product planning.

● Worked closely with mentors on investment preparation and business positioning.

● Secured early customers and supported a successful solution exit.

● Product Strategy & Vision: Defined product vision and strategic roadmap, leading products from
ideation through the full lifecycle to achieve self-repayment.

● Product Execution: Managed end-to-end web/mobile/system development, overseeing
requirements gathering, prioritization, milestone delivery, and quality assurance.

●

Project Manager — Medlibra
Dec 2018 – Nov 2020 | Kyiv, Ukraine

● Managed software development programs and coordinated cross-functional teams across
several locations.
● Supported account growth through presales participation and relationship management.
● Implemented Agile delivery practices and continuous improvement processes.

Business Analyst — Orangecard
Feb 2016 – Nov 2018 | Kyiv, Ukraine

● Led a team of eight delivering mobile solutions for educational and social-impact initiatives.
● Worked on projects developed with the Ministry of Education, National Police, and external
contractors.
● Supported onboarding, market research, and employee development activities.

Education
Master’s Degree, Economic Cybernetics
National Aviation University | 2022 – 2023

Bachelor’s Degree, Management (Logistics)
National Aviation University | 2018 – 2021

Tools & Platforms
Jira, HubSpot, Salesforce, Pipedrive, Agile methodologies, Presales, CRM systems, Delivery
Governance ,User Experience (UX), product development, web development, Product launch,
Product Management, CRO, A/B testing, Team leading, Product planning, Product Roadmap

Networking, monetization, user experience, Product research, product backlog management,
Retention strategy, New Product Development and Launch, Product Launch and positioning, business
development, Tableau,User Flows and Customer Journey Maps, Customer discovery