Ірина

IRYNA ANTISH
Dublin | Mobile: [відкрити контакти](див. вище в блоці «контактна інформація») | email: [відкрити контакти](див. вище в блоці «контактна інформація»)
LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація») | Eligible to work full-time in Ireland without restriction

Profile

A Data Analyst with 4 years of experience using SQL, Excel, PowerPoint, and PowerBI to gather, analyse, interpret,
and present key findings from datasets of various types and size. A problem solver with strong communication
skills, attention to detail and a love for data. Seeking role as a data analyst.

Key Skills

 Technical skills: applications: Microsoft Office Suite (Word, Excel), Open Cart, OLAP CUB, database systems:
SQL, Power BI, networking: Bitrix 24.
 Leadership skills: Analytical thinking, client management, team collaboration, decision-making, client
engagement, strategic thinking.
 Behavioural skills: attention to details, adaptability, curiosity and continuous learning, problem-solving,
resilience, critical thinking, empathy.

Career History

May 2024 – November 2024 Deloitte, Dublin Risk Analyst

 Identified and assessed potential risks to business operations, such as natural disasters, cyberattacks, supply
chain issues, or pandemics.
 Designed and implemented reporting and analytics solutions, resulting in a 60% increase in data accuracy and
informed decision-making for the business.
 Prepared reports (Power Bi, power point, Excel) and documentation for audits, assessments, and reviews by
regulators
 Supported the development and testing of Crisis Management Plans (CMP) to coordinate organizational
responses during critical incidents.
 Ensured that business continuity and disaster recovery plans comply with relevant regulatory standards (ISO
22301).

Mar 2024 – May 2024 Cloud Software Group, Dublin Customer Insights Analyst

 Collected and analysed data from various sources such as CRM systems, customer surveys, social media
analytics, and transactional data.
 Used statistical tools and techniques to identify patterns, trends, and correlations in customer behaviour.
 Presented insights to stakeholders using data visualizations (Power Point, Power BI), reports, and
presentations that make complex data easy to understand.
 Monitored market trends, competitor activities, and industry benchmarks to provide context for customer
insights

Feb 2021 – Sept 2022 Blago Developer, Construction Company, Ukraine Data Analyst

• Gathered daily sales data from the CRM system for a construction company building and selling property
• Analysed sales processes, time taken to close sales, sales funnel and compared the outcomes and processes of
22 sales managers.
• Collated the data and created different dashboards and data visualisation for different departments i.e. sales,
marketing and the Call Centre and explored KPIS using PowerBI.
• Analysed data gathered from 5 sources including Google searches and competitors and identified gaps
• Added new classifications to the CRM system allowing sales managers to access and filter client information
easily which increased customer satisfaction by 15% within 3 months (EXCEL, POWER BI)
• Contributed to discussions across different departments about customer engagement and created an action
plan for the teams involved

Oct 2020 – Feb 2021 ViMone, Ukraine Business Owner, Creator and Developer

 Created a website where customers could buy artistic products online using Tilda
 Created website functionalities such as product catalogue and basket for ordering products
 Responsible for the advertising, sales and dispatch of all artistic products bought on the site

May 2019 – Sept 2020 New Vita Group, Ukraine Marketing & Data Analyst

 Started as a Marketing Analyst Assistant and was promoted to Data & Marketing Analyst within a 5 months
 Collaborated with the department leadership to build summary stats in Excel, of sales and marketing
performance across markets for the largest regional homeware and food retail chain of stores in Western
Ukraine with over 1000 employees
 Assisted in conducting market research, and gathering industry trends, competitor data, and customer
behaviour for New Vita’s 220 homeware retail outlets in order to increase sales
 Reviewed and updated marketing, sales, and project management KPIs, working with leadership to meet the
overall goal of a 5% increase in customer retention
 Created a script for sales representatives across all stores on how to promote and speak about offers
 Developed an algorithm for working with clients on social networks, created texts and scripts on how to
attract and interact with customers
 Performed high-quality content checks on the website and social media platforms i.e. YouTube, and Facebook,
ensuring the videos were up to date and accurate

Aug 2018 – May 2019 SMM If, Marketing, Ukraine Marketing Analyst Assistant

 Produced content, posts and photos and videos in social networks for a variety of companies i.e. car sales
companies, retail outlets and restaurants
• Reviewed their daily analytics in Facebook (Return on Marketing Investment (ROI), Customer Acquisition Cost
(CAC), Click Through Rate (CTR), Cost Per Action (CPA)
• Communicated with key stakeholders talked about the effectiveness of advertising in social networks and
brand development accordingly to improve their marketing presence
• Created marketing reports about measures of effectiveness in social networks for brand development and
customer attraction for analysts once a week with extreme attention to detail.
• Developed a communications strategy, sales funnel, sending messages through mail and Telegram, to be used
between different stakeholders to improve relationships across the teams

Education

Marketing, NFQ Level 9 Lviv Polytechnic University, Ukraine 2019 - 2020
Advertising & PR, NFQ 8 University of King Danylo Halytsky, Ukraine 2015 - 2019
Philosophy, NFQ Level 8 Precarpathian University, Ukraine 2014 - 2018

Certificates and Training

Risk Management and Quality Management (Udemy) Sept 2024 - Sept 2024

Enterprise Risk Management (Udemy) Sept 2024 - Sept 2024

Google Data Analytics – Coursera
Sept 2023 - Nov 2023
 Data-Driven Decisions, Prepare Data for Exploration, Process Data
  Analyze Data to Answer Questions, Share Data Through the Art of Visualization,
 Data Analysis with R Programming, Google Data Analytics Capstone

Language Proficiency

 English – Proficient; Certified in Advanced English studies – Antischool, Ukraine
 Ukrainian – Fluent; Russian – Fluent

Volunteering

Doctor Holidays - Ukraine 2015 to 2018

● Visited children's oncology hospitals, creating entertainment and educational activities for children in
hospital, fundraising for treatment and providing assistance to medical personnel.

References are available on request