Joyan

Joyan Peteranaba
CUSTOMER SUPPORT SERVICE
As a mature, driven, and optimistic individual, I consistently strive to exceed expectations in every task I
undertake. My ambition, dedication, and focus on achieving excellence reflect my commitment to
personal and professional development.

[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Ukraine

EDUCATION
Banking and Finance
Micheal Okpara University
2014 - 2017

WORK EXPERIENCE
English Teacher
Accountant
English Language Center
03/2013 - 07/2016, ABA CHAMBER OF COMMERCE
Creativity, Passion and Excellence. We Discover the hidden genius in
every child. 11/2019 - 10/2022
Achievements/Tasks
Achievements/Tasks
Adapted my teaching style to suit students of varying
difficulties and encourage overall language retention and - Maintained precise and organized financial records,
recollection facilitating accurate reporting for stakeholders.
Personalized lessons with creative methods to ensure
- Actively mentored a coworker, sharing expertise in
engagement and capture attention
accounting practices and encouraging professional
growth.
CUSTOMER SERVICE - Conducted comprehensive evaluations of financial
ORIFLAME and data risks.
04/2017 - 06/2019,
Beauty and Personal Care Products
Achievements/Tasks
Prepared monthly reports on customer satisfaction
Field Manager
Maintained customer retention rate above the company's Salem Insight
average
12/2022 - 09/2024
Accountant A pioneering research company dedicated to advancing
Moon Light Enterprise Mayros knowledge, innovation, and discovery across various fields.
08/2019 - 01/2022, Achievements/Tasks
A business specializing in the distribution and sales of beverage
products within supermarket chains. - Designed and executed targeted surveys to gather
Achievements/Tasks valuable insights from customers about their
Analyzed financial records to track income, expenditures, and experiences, service satisfaction, and expectations.
liabilities, ensuring the company maintained a healthy financial
- Conducted regular training sessions to improve
standing.
customer interaction skills among team members.
Provided product recommendations, boosting customer
satisfaction and loyalty. - Collaborated with cross-functional teams to enhance
operational efficiency based on survey insights.
Consistently surpassed sales targets through effective product
promotions and upselling techniques.

LANGUAGES
English Language
Native or Bilingual Proficiency
SKILLS
• Communication
• Active Listening
• Leadership
• Patience
• Time management
• Customer service
• Attention to Detail
• Teamwork and Collaboration

INTERESTS
• Marketing
• Business
• Digital Trends
• Finance
• Music
• Humanitarian Work