Chidiebere

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UBENDU
CHIDIEBERE
REMOTE SALES MANAGER
Sales and Operations Professional with 4+ years of experience in B2B sales,
client relationship management, and CRM-driven lead generation across tech,
UI/UX, and field service sectors. Skilled in remote sales execution, proposal
development, procurement coordination, and cross-functional team
supervision. Proficient in tools like Zoho CRM, Salesforce, and ServiceTitan, with
a proven ability to drive growth, streamline workflows, and deliver exceptional
customer experiences. Fluent in English (C2) and experienced in collaborating
with international clients and remote teams.

EDUCATION EXPERIENCE
SALES MANAGER & DISPATCHER: JAN 2024 – PRESENT
UNIVERSITY OF CALABAR (REMOTE)

TECHVILL APPLIANCE REPAIR CANADIAN MARKET
Bachelor's Degree in Computer Science
Managed job dispatch, created quotes, and
COLLEGE OF ARTS AND SCIENCE ensured timely service delivery.
Maintained CRM records and followed up with
Diploma in Electrical Electronics clients via SMS and email.
Responded to inquiries and resolved service issues
promptly.
SKILLS Booked customers and created the appointment
Collected Payment
B2B Sales & Lead Generation
B2C Sales BUSINESS DEVELOPMENT & JAN 2024 – JUNE 2024
(CONTRACT, REMOTE)
CRM & Sales Tools Proficiency SALES MANAGER: AMERICAN MARKET
Client Communication & Relationship
Management MYBMR
Proposal Writing & Contract Negotiation Prospected leads and conducted sales for a
Remote Team Collaboration UI/UX-based POS software.
Procurement & Vendor Coordination Delivered product presentations, negotiated
Site & Personnel Supervision contracts, and tracked sales metrics.
Customer Support & Technical Assistance Improved CRM workflows and
strengthened client retention.
Sales Presentations & Product Demos
Workflow & Time Management CUSTOMER SUPPORT / TECHNICAL 2022 – 2024
Dispatching SALES MANAGER: ASIAN/ EUROPEAN MARKET REMOTE

ADDITIONAL PROJECTS B2B GLOBY
Assisted customers with onboarding, account
(CONTRACT-BASED) issues, and product guidance.
Supported technical troubleshooting and
LEAD GENERATION SPECIALIST: 2023 – 2024 coordinated internal handoffs.
LOCAL CBD SEO / KDA REMOTE Handled B2B sales communications and
maintained satisfaction levels.
Executed cold outreach via LinkedIn and phone calls.
Qualified leads and updated CRM systems consistently.
SALES & OPERATIONS MANAGER: 2017 – 2022
SALES REPRESENTATIVE – JAN 2023 – JUNE 2023 ON-SITE
LEAD GENERATION: CONTRACT-TREMOTE
CASH OFFER OPTION OYIS GROUP
Performed outbound calling campaigns and guided Oversaw procurement, managed site materials, and liaised with
clients through onboarding. suppliers.
Negotiated pricing and nurtured long-term customer Supervised personnel on multiple project sites and ensured compliance
relationships. with timelines.
Handled client-facing sales and customer care communications.
Managed order fulfillment, issue resolution, and documentation
CRM & PLATFORM EXPERTISE workflows.
Maintained smooth coordination between field teams and
CRM TOOLS: ZOHO CRM, SALESFORCE, ZENDESK,
management.
HELPDESK, SERVICETITAN
SALES & COMMS TOOLS: CALLRAIL, RINGOSTAR,
UNIVERSAL, VONAGE, TELUS
LEAD GENERATION TOOLS: SNOV, HURMA,
ZYRACHAT, KOMO, WORKIZ, MINI CRM

Language: ENGLISH(C2 PROFICIENT)