Timur

TYMUR VOLKIS
Address: Fribourg, Switzerland
Phone: [відкрити контакти](див. вище в блоці «контактна інформація») (WhatsApp/Telegram)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Website: [відкрити контакти](див. вище в блоці «контактна інформація»)
Willing to work: location flexibility, remote work

SUMMARY
System Administrator with 9+ years of experience in Windows Server and Azure AD, Group Policy, user
management, and MFA. Skilled in IT support, PC assembly, networking, virtualization (VMware, Hyper-
V), cloud platforms (AWS, Google Cloud), scripting, and ticketing systems (Jira, Confluence, ServiceNow,
Zendesk). Strong experience in documentation, runbooks, incident management, and collaboration with
stakeholders for UAT, migrations, and post-implementation processes.

WORK EXPERIENCE
Computer science teacher for Ukrainian children aged 11-16, Volunteer work
Dec 2023 - Jan 2025
Developing and delivering engaging lessons on computer science, coding, and digital literacy,
tailored to the needs and learning levels of students.
Introducing students to key concepts in IT, such as algorithms, databases, cybersecurity.
Facilitating practical exercises and projects, ensuring students gained hands-on experience in
coding and using various software tools.

System Administrator, Playrix Holding LTD Jan 2020 - Jan 2023
Designed and optimised a robotic control system, realizing a 12% performance improvement.
Coordinated testing and validation, ensuring compliance with industry standards.
Provided technical expertise, contributing to a 15% reduction in system failures.

System Administrator, G5 Entertainment AB Aug 2018 - Sept 2020
User support 1st / 2nd / 3rd line. Local network maintenance (Microtik, Cisco, Dlink, Apple).
Tools administrating (Jira, Confluence, self-developed agents).
Server administration (Bamboo, ESXI, svn, nas).
Testing devices purchase and troubleshooting.

System Administrator, Dealist Call-center Mar 2016 - Aug 2018
1st line user support
local network maintenance hardware upgrade and repair software purchase

EDUCATION
Bachelor's Degree
2013 - 2018
National University of Radio Electronics. Ukraine, Kharkiv.

ADDITIONAL INFORMATION
Technical Skills: Clouds ( AWS, Google Cloud, Azure AD ), Network ( Cisco, Mikrotik, Dlink, Asus
routers ), Tools (Atlassian Jira, Confluence, Bamboo, SVN server, Asana, Tableau ), Windows (
Windows AD, GPO, OS Windows 10/11 ) Virtualization ( Docker, VMWare ESXi), Linux (Debian, Ubuntu,
Centos).
Languages: English (B2), French (A2), Ukrainian (Native), Russian (Native)

REFERENCE LETTER