Вікторія

Viktoriia Daraga
Date of birth: June 19, 1988
mob. [відкрити контакти](див. вище в блоці «контактна інформація») e-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

WORK EXPERIENCE:
July 2024- now
Grants and partnerships assistant IYD, Ukraine.
• Prepared and updated informational materials, reports, and presentations for internal and external use.
• Contributed to the identification of local organizations, (government structures, LNGOs and/or CSO) through building up a robust network of local organizations.
• Initiated initial discussions and meetings with potential local partners and ensure the follow-up.
• Prepared necessary reporting and technical documentation.
• Support in development and implementation of activities and initiatives within the frame of Unit`s operational plan.

November 2023 - June 2024
Student Success Navigator at VOA, USA.
• Provided personalized guidance to diverse students in selecting programs and courses that matched their interests, values, and abilities, facilitating successful career pathways. Oversaw the admission process for assigned programs.
• Provided comprehensive advisement to students, addressing program-specific requirements and majors through one-on-one meetings and in-class cohort advising interventions.
• Communicated policies effectively, helping students navigate administrative guidelines.
• Provided advising support for appeals processes, including reinstatements and academic adjustments.
• Assisted students with required document completion, streamlining administrative procedures.
May 2023-September 2023
Homelessness Prevention Navigator at VOA, USA.
• Accepted client referrals from various sources
• Determined eligibility for rental assistance and targeted resources effectively
• Assisted referred clients by identifying their needs in stabilizing housing
• Provided problem-solving and customer support
• Used conflict resolution skills to manage client-landlord interactions
• Maintained strict confidentiality of client information
• Collected all data needed for payments to landlords.
• Participated in meetings as requested
• Coordinated internally with other teams.

February 2018 - December 2021
Real estate agent in Colossal real estate. UAE Dubai
• Evaluated the specific needs and wants of buyers and located suitable properties.
• Assisted buyers in pre-qualifying and showed properties within their budget and desired location
• Showcased various property types to clients, explaining features and providing technical information
• Prepared documents including contracts, purchase agreements, closing statements, deeds, and leases

January 2017 – January 2018
Assistant manager in Marina Rinaldi (MaxMara group). UAE Dubai
• Trained store staff on product knowledge and sales techniques, conducted training sessions, reviewed staff job results and learning needs with retail store manager and implemented new product training
• Evaluated competitors by visiting their stores and gathering information on style, quality, and prices.
• Purchased inventory by researching emerging products; anticipated buyer interest; negotiated volume price breaks; placed and expedited orders; verified receipt.
• Attracted customers by originating display ideas; followed display suggestions or schedules; produced merchandise displays in windows and showcases, and on sales floor.
• Promoted sales by demonstrating merchandise, providing information, and assisting with customer transactions.

November 2015 - December 2017
Fashion advisor in Carolina Herrera boutique (Chalhoub group). Dubai
• Conducted training during the launch of new collections.
• Supported the store team and manager in achieving revenue and profit targets.
• Provided friendly and helpful service to guests.
• Maintained high standards of store presentation, organized stock, and replenished products.
• Demonstrated excellent product knowledge to guests.

February 2014 - September 2015
Beauty consultant of Estée Lauder Group in Dubai Duty Free. Dubai
Assisted clients in selecting beauty products from available range and conducted makeup sessions for them. Provided training sessions during the launch of new collections of makeup and skincare products. Managed all documentation related to supplier delivery schedules and ensured the organization and replenishment of stock.

Fabruary 2013 - February 2014
Sales assistant, Dubai Duty Free. Dubai
Provided customer service and ensured daily sales objectives were met, applied company values in a professional manner, managed cash transactions, processed card payments, and organized stock replenishment.

September 2010 – July 2012
Director assistant, Building expertise center. Kyiv
Arranged the Director’s business schedule and handled business correspondence. I managed office tasks such as distributing daily mail, scheduling meetings, and handling documentation. I ensured timely supply of stationery and maintained office tidiness. Additionally, I assisted clients upon their arrival at the office and handled phone conversations.

2008 April
Assisant – Practice in embassy of Kuwait in Ukraine.
Provided consultancy on VISA information and prepared document packages for visa applicants. Reviewed applicants' documents and translated them into English and Arabic. I also handled main secretary responsibilities.

EDUCATION:
2009 - 2010 Kyiv International University, Master's degree in English and Arabic languages.
2005 - 2009 Kyiv International University, Bachelor's degree in English and Arabic Languages
2008 - computer courses.

LANGUAGES:
• Ukrainian, russian (native);
• English (C1);
• Arabic (B1);

PERSONAL SKILLS:
Ambitious hard working, self-motivated, energetic, creative; natural willingness to help; able to work productively and instinctively with good initiative; able to build good relationship with colleagues and clients; extremely organized with a high level of attention to details; committed to continuous personal learning and development; ability to catch knowledge quick.

Driving License.