Sofiia

Sofiia Dmytrenko
Siedmiogrodzka 1, APT 397
WARSZAWA, POLAND
(048) 792 054 635
[відкрити контакти](див. вище в блоці «контактна інформація»)

Profile
Name: Sofiia Dmytrenko

Date of birth: October 17th, 2005

Place of Birth: Nairobi, Kenya

Nationality: Ukrainian

Passport: Ukrainian

I grew up in Kenya, Nepal, Turkey, and Ukraine. I studied in the French curriculum, Cambridge
curriculum, the IB Middle Years Programme, and AP. I am a quick problem solver, and work
seamlessly under pressure. I am detail-oriented, additionally I am also able to focus on the bigger
picture and see things from every possible perspective. I have a vested personal interest in art,
allowing me to take a creative perspective, however I have also been praised for well written
analysis, placing me in a position to think factually and logically.

Summary
High school education in multiple international schools. Conversational knowledge of five different
languages. Various applicable skills in media literacy, writing, and online presence. Currently
studying in Poland, at the University of Economics & Human Sciences in Warsaw, as well as working
as a Senior Moderator for an online community. Because my current occupation is flexible as well as
online, I have a very flexible and available work schedule, excluding only a few hours a week for my
University Education.

Languages

Speaking Reading Writing

English Native Native Native

French Professional working Fluent Professional working
proficiency proficiency

Ukrainian Conversational Professional working Professional working
proficiency proficiency

Spanish Limited working Limited working Conversational
 2

proficiency proficiency

Russian Fluent Fluent Conversational

Skills & Strengths

●​ Experience in writing
○​ Analytical essay
○​ Historical essay
○​ Literary analysis
○​ Mock news articles
○​ Short story writing
○​ Long form fiction writing
●​ Substantial knowledge of modern research skills
○​ Citation formats: MLA, Oxford Style
●​ Applicable knowledge and understanding of modern social media literacy
●​ Digital art and design
○​ Commission work for various individuals
●​ Proficiency in the following programs:
○​ Microsoft Office
○​ Adobe
○​ Procreate Dreams
○​ Procreate
○​ Google Drive & all associated systems
○​ Cap Cut editing
○​ One Cloud cloud storage system
●​ Ability to quickly adapt to any team and working environment
○​ Able to learn and rework myself very quickly
●​ Freelance experience in editing & design for various works
●​ Ability to easily work under pressure, and quickly find solutions to pressing problems
●​ Team management
○​ Organization, communication, and efficiency
●​ Customer service
○​ Remaining calm under pressure
○​ Easily able to deal with difficult situations
○​ Respectfully and easily being able to engage with all manner of people at a short
notice

Experience & Prior employment

July 2023 - June 2024
Copywriting Services for a Photography Studio
 3

A on-demand, time-flexible job, where I received batches of newly-shot stock photos from the
studio and had to write well-written short descriptions. Each batch, I worked closely with my
manager to ensure I received all necessary feedback and reflected it well in my work.

July 2024 - Current
Senior Moderation & Customer Service for an Online Community

An on-demand job where I regularly interface with customers through ‘tickets’, voice calls, and other
means of communication in order to resolve all forms of issues including:

-​ Person to person disputes
-​ Monetary issues such as refunds and replacements of online memorabilia
-​ Informing customers of all needed information
-​ Tending to regular questions and needs in regards to the community

Additionally, I was promoted to Senior Moderation for my commitment to both my work and my
team, meaning I was placed in a managerial position, heading the course of my team with my team
heads. Over my time with this community I have started and completed several projects for the
betterment of my team, including system reworks for our onboarding documents and our staff
guidelines. Additionally, I have headed several trainings and onboardings for new team members and
am regularly found continually doing the customer-service side of things, as well as regularly
interfacing with our own community, ensuring the safety of all our members.

Education
2024 - Current
University of Economics & Human Sciences in Warsaw - International Relations
Bachelor

An international university with a wide variety of perspectives and courses.

2022 - 2023
Education World Wide - High School Diploma

An AP programme American high school. Excelling in History and English Language and Literature.

2020 - 2022
International British Online School (IBOS)

A Cambridge curriculum high school.

2019 -2020
Pechersk School International, Kyiv, Ukraine

An IB, MYP school based in Kyiv.

2014 - 2019
MEF International School, Istanbul, Turkey
 4

A Cambridge curriculum middle school programme, with fully completed Cambridge examinations.

2010 - 2014
Ecole Française de Katmandou, Kathmandu, Nepal

A French/English primary school. Gained fluency in the French language, having spoken it for 4
years.