Ліка

Kulirk Mamoian
Œ Berlin, Germany Q [відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

SUMMARY
With a diverse background in education and customer service, I bring a unique blend of communica-
tion skills, problem-solving abilities, and a passion for helping others.
Skills:
- Strong analytical and critical thinking skills;
- Opportunities to work in a dynamic team environment ;
- Feel comfortable with English as my main working language, both verbal and written;
- Ability to empathize with and understand customer and student needs, maintaining patience and
professionalism in all interactions.
- Achieved high student satisfaction and success rates through innovative teaching methods and
personalized support.
- Consistently received positive feedback from customers for prompt and effective service, contribut-
ing to high customer satisfaction ratings.

EDUCATION
Taras Shevchenko National University of Kyiv (top 5% in class) Kyiv, Ukraine
Master in Law Sep 2023 - Dec 2024
Taras Shevchenko National University of Kyiv (top 10% in class) Kyiv, Ukraine
Bachelor of Law Sep 2018 - June 2023

WORK EXPERIENCE
Advocacy Bureau ”Zhytar and Partners” Kyiv, Ukraine
The Practice of Law Mar 2024 - Apr 2024
- Continuously updated professional knowledge through seminars, workshops, and conferences to
stay current on best practices in patient advocacy.
- Meeting with clients to understand their issues, provide legal advice, and determine the best course
of action.
- Conducting thorough legal research to support cases, including studying statutes, regulations, and
case law relevant to clients’ issues.

Nerdify Internship Kyiv, Ukraine
Customer Support Specialist Oct 2023
- Strong communication skills in handling escalated customer complaints effectively.
- Consistently achieved high customer satisfaction ratings, with positive feedback highlighting my
ability to resolve issues effectively.

JustSchool Kyiv, Ukraine
English Teacher Jan 2022 - May 2022
- Utilized various teaching methods to accommodate diverse learning styles.
- Implemented technology tools to create interactive and dynamic classroom experiences.
- Developed engaging lesson plans to enhance student learning and comprehension.

EXTRACURRICULAR
- Attended a series of lectures “Tax career talks” — by the Students’ League of the Ukrainian Lawyers
Association.
- “Conflict of Interests” Course — by National Agency on Corruption Prevention.
INTERESTS
- Regularly attend workshops, seminars, and online courses to stay updated with the latest trends
and best practices in education and customer service.
- Keen interest in linguistics and effective communication. Enjoy exploring new languages and
improving my proficiency in English to enhance my teaching and customer service skills.
- Enthusiastic about leveraging technology to improve efficiency and productivity. Enjoy experiment-
ing with new tools and software that can enhance educational and customer service experiences.
- Actively seek opportunities to interact with people from diverse backgrounds to broaden my
understanding and appreciation of global cultures.