Omasheho

Omasheho Diakeleho-Edjere
Sales Representative

Remote | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Telegram:
@shehoedj

Professional Summary
Results-driven Sales Representative with over 6 years of proven success in driving revenue
growth, building long-term client relationships, and leading high-performing teams across
diverse markets. Recognized for exceeding sales targets, introducing innovative business
strategies, and combining deep product knowledge with strong communication skills. Adept
at leveraging CRM systems and market insights to deliver tailored solutions in competitive
environments.

Experience

Customer Support/Sales Representative
Dawings Global Enterprise (Remote) | Dec 2024 – May 2025

• Managed online and phone client interactions, identifying customer needs and
providing tailored solutions.
• Built strong client relationships through continuous engagement, upselling, and
renewals.
• Acquired new customers through email, cold calls, and social media campaigns.
• Monitored and tracked leads, sales, and customer interactions via Google Sheets and
Zoho CRM.
• Consistently met and exceeded weekly and monthly sales targets while working
remotely.
• Spoke with customers online and over the phone to understand their needs.
• Maintained excellent relationships with high-value clients by ensuring continuous
service renewals, upselling opportunities, and consistently reaching out to new and
existing customers.

Business Developer/Sales Representative
Nigerian Bottling Company (Coca-Cola) | Aug 2022 – Sep 2024

• Consistently exceeded sales targets; awarded Top Performer 2024.
• Conducted competitor analysis and market research to align strategies with
customer demands.
 • Organized promotional campaigns and in-market activations, increasing visibility by
30%.
• Coordinated with logistics to ensure uninterrupted product availability.
• Expanded distributor and retailer networks, boosting regional sales volume.
• Worked closely with the logistics department to ensure consistent product
• availability.
• Identified and pursued new business opportunities to increase market share and
product visibility.
• Conducted market research and competitor analysis to tailor financial solutions for
target markets.

Customer Support Associate
Zenith Connect Solutions (Remote) | Jan 2021 – Jun 2023
• Responded to customer inquiries via phone, email, and live chat, maintaining a 95%
satisfaction score.
• Handled escalated complaints by identifying solutions quickly, resulting in a 30%
reduction in churn.
• Provided product demonstrations and guided customers on onboarding and usage.
• Collaborated with the sales team to identify upselling opportunities from support
calls.

HR Support
Nigerian Bottling Company (Coca-Cola) | Jul 2019 – Jul 2022

• Supported recruitment by scheduling interviews and communicating with
candidates.
• Assisted in staff training, team-building activities, and internal events.
• Maintained accurate HR records and updated employee data in company systems.
• Served as first point of contact for employees regarding HR policies and benefits.

Education
B.Tech Food Science and Technology

Federal University of Technology, Akure

Skills & Abilities
• Sales strategy & business development
• Customer relationship management (CRM tools: Zoho, HubSpot, Salesforce)
 • Excellent communication & negotiation skills
• Market research & competitor analysis
• Team collaboration & leadership
• Flexibility in scheduling (weekends/nights)
• Fluent in English (B2- Upper Intermediate)
• HTML CSS and JavaScript

Additional Skills & Interests
• Remote work best practices
• Continuous professional development
• Passionate about customer care, wellness, and technology
• Thrive in dynamic, fast-paced environments