Анна

Anna Novokhatska

Date of Birth: 08.06.1998
City: Stryzhavka, Vinnytsa region, Ukraine
Mobile Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)

Key Competencies:
International B2B Sales and Export Management
Market Research, Competitor Analysis, and Price Monitoring
New Client Acquisition and Development of International Markets
Building and Maintaining Long-Term Relationships with International Partners
Negotiating Commercial Terms, Pricing, and Payment Conditions
Preparing Commercial Offers, Export Contracts, and Sales Documentation
Coordinating International Logistics and Export Shipments
Knowledge of Incoterms (FCA, CPT, DAP, CIF)
Managing the Full Export Sales Cycle, from Lead Generation to Final Delivery
Sales Data Analysis, Reporting, and Forecasting
Business Correspondence and Communication with European Clients
Problem-Solving, Multitasking, and Cross-Functional Coordination
Work Experience:
1. «Biosens Ukraine LLC (wood biofuels)
(May 2025 – till now)
Export Manager

Responsibilities:
1. Managing the entire lead generation process and identifying potential B2B clients in international markets.
2. Conducting market research and analyzing competitors, market trends, and pricing.
3. Developing and maintaining relationships with international clients and business partners.
4. Managing the full sales cycle, from initial client contact to contract signing and order fulfillment.
5. Developing pricing strategies, calculating export prices, and preparing commercial offers.
6. Negotiating prices, payment terms, delivery conditions, and other contractual agreements.
7. Preparing, negotiating, and concluding international sales contracts.
8. Issuing commercial invoices and coordinating advance payments with clients.
9. Monitoring order fulfillment and ensuring timely delivery of goods.
10. Resolving operational issues and ensuring effective communication between all parties involved in the export process.

Achievements:
1. Built and developed a comprehensive CRM database from scratch, identifying and qualifying relevant international B2B prospects.
2. Established a network of potential distributors, retailers, and wholesale partners across European markets.
3. Created an analytical database for competitor benchmarking, customer analysis, and market price comparisons.
4. Successfully initiated business development activities in new markets, including the Netherlands, Denmark, Ireland, and the United Kingdom.
5. Conducted market research and developed B2B sales opportunities across eight European markets: the Netherlands, Denmark, Austria, Germany, the United Kingdom, Ireland, Lithuania, and Latvia.
6. Developed a structured international sales pipeline, supporting lead generation, client acquisition, and long-term business development.
2. "Wonder" LLC (Fertilizer Production)
(November 2021 – February 2025)
Export Manager
Responsibilities:
1. Market Analysis: Researching international markets to identify potential clients and partners.
2. Client Acquisition: Establishing contacts with new customers through cold and warm calls, as well as participating in business meetings.
3.Contract Negotiation: Conducting negotiations and signing contracts with international partners.
4. Contract Monitoring: Overseeing the fulfillment of contract terms and managing accounts receivable.
5. Logistics: Organizing product transportation and managing logistical processes.
6. Documentation: Preparing and translating necessary documents for export-import operations, including documentation for registration in the export country.
7. Exhibitions and Conferences: Participating in specialized exhibitions and business meetings abroad.
8. Claims Management: Addressing issues related to customer complaints.

Achievements:
1. Entering the Egyptian Market: Successfully completed product registration with government authorities and abroad, achieving first sales.
2. Entering the Asian Market (Taiwan, Thailand, Sri Lanka): Finished the product registration process with government authorities and abroad, completing first sales.
3. Entering the Azerbaijani Market: Successfully completed product registration with government authorities and abroad.
4. Establishing Contacts: Building relationships with potential clients from the UAE, Saudi Arabia, Vietnam, Kenya, and other countries.
3. LLC "Pellegreen" (Production of Fuel Pellets, Animal Bedding)
(March 2021 - November 2021)
Export Manager
Responsibilities:
1. Finding new clients through cold and warm calls.
2. Monitoring contract fulfillment and managing accounts receivable.
3. Preparing and translating documents for shipment.
4. Organizing transportation logistics.
5. Participating in specialized exhibitions.
6. Addressing customer complaints.
7. Expanding the client base both abroad and in Ukraine.
Achievements:
1. Establishing connections with clients in Saudi Arabia (first introduction of this product in the region). Signing a contract for further supplies over the year.
2. Restoring relationships with distributors in Ukraine and abroad.

4. "Ukrchemresource " LLC (Glycerin Production)
(August 2018 - September 2020)
Export Manager
Responsibilities:
1. Finding new clients for product sales.
2. Monitoring export shipments and managing customs documentation.
3. Ensuring interaction between all departments of the company (accounting, finance, production).
4. Maintaining internal reporting.
5. Processing incoming correspondence (translating articles from Oleoline, ICIS).
6. Communicating with external partners, concluding contracts, and managing business correspondence.
7. Working with customs databases (processing and analysis).
8. Performing personal assignments from the manager and the CEO.
9. Preparing all documents for participation in conferences, exhibitions, and obtaining visas/certificates.

Education:
• Vinnytsia Humanities-Pedagogical College, Faculty of Philology (English, German)
September 2012 - June 2018
Academic Degree: Bachelor's (Full-time)
• Vinnytsia Trade and Economics University, Faculty of Accounting and Finance, Translation (English-German)
September 2018 - December 2019
Academic Degree: Master's Diploma (Full-time)
Personal Qualities:
Results-driven, detail-oriented, proactive, and highly motivated professional with strong communication skills, integrity, stress resilience, and cultural awareness. Able to work effectively with large volumes of information and manage multiple tasks simultaneously. Highly goal-oriented, persistent in achieving results, and always striving for continuous improvement and new accomplishments. Passionate about sales, viewing every challenge as an opportunity for growth.
Sales are my inspiration and driving force to move forward, overcome obstacles, and achieve ambitious goals.
Additional Information:
• Driver's License (Category B), experience: 6 years.
• Biometric Passport
• Marital Status: Married.
• Children: 1 child
• Willingness to business trip: Yes.
• Hobbies: Foreign languages, tennis, books, art therapy.